Redline360Reviews of redline360.com

Do not shop at Redline360. They will send the wrong part and give you a very difficult time when you try to return the incorrect part. There is no customer service phone number. Read their Google reviews.

Very disappointed in this website order and specific part and received something total different.. won’t be shopping here ever again.

Shit company they make you pay for returns on item they send that was wrong. Also they won't give you your money back until 12 to 15 days of receiving the item. Now my car is in the shop I have to pay for them to keep it there because of this company. Customer service sucks to Cherry from red360 is horrible won't help at all took her 4 day to respond. To the readers I apologize for my grammar.

Literally worst customer service ever. save yourself the headache you'll thank me later

Buyer beware! I am writing to express my extreme dissatisfaction with the customer service and warranty process provided by Redline360. I recently experienced a failure of the Rev9 Hyper Street II coilovers I purchased from your company, and I reached out to request a replacement part. However, instead of providing a swift and efficient solution, I was met with a series of unhelpful and frustrating responses. Your customer service representatives repeatedly asked for additional photos and information, even though I had already provided the necessary details. They also failed to provide a clear answer on how to proceed with the warranty process, leaving me in a state of confusion and frustration. Moreover, your representatives seemed to be more concerned with adhering to the manufacturer's warranty process than providing a timely solution to my problem. This led to unnecessary delays and additional rental costs, which I had to bear as a result of your company's incompetence. I am appalled by the lack of professionalism and customer-centric approach displayed by Redline360. I will not hesitate to share my negative experience with others and advise them to avoid doing business with your company.

They are actually so bad. Problem #1 I bought struts that were advertised as red and chrome, I get black. I ask for the rights parts number and they’re still black. So why advertise as red and chrome because there custom service said they just pull parts not for color..BS. Problem #2 I bought a steering wheel, quick release and a hub, my email I got says everything arrived. I got the other 2 components but no steering wheel! Now I have no idea what’s going on because the tracking number says everything is here. Redline360 is unprofessional and a joke!

Terrible customer service. Extremely slow to respond. Got sent the wrong items and they're not acting as if they even care about it.

Bought headlights as a gift. Right after the warranty expired, the passenger headlight led strip starts flickering, then months later the headlight starts working 20% of the time. I try reaching out multiple times, obviously it’s out of warranty but I want to make things right and get this fixed. All my emails have been ignored, my second review was deleted after posting an update explaining it’s not working. And my third review was deleted explaining what happened and how they deleted my previous review, yet my first review minutes after installation is magically still posted. I’m never shopping with these clowns ever again. Worst experience with a company probably ever.