Redeem Therapeutics Reviews | Read Customer Reviews of redeemrx.com

Redeem Therapeutics Reviews | Read Customer Reviews of redeemrx.com

Redeem Therapeutics reviews

Showing 5 reviews with 1 star · Clear filters

Ronald
Sep 16, 2024
It took 8 days for delivery and cost…
It took 8 days for delivery and cost $8. If this happens again I will cancel and never return. I ran out and will not let this happen again. You should be ashamed.
Response from Redeem TherapeuticsSep 16, 2024
Hi Ronald, Thank you for your feedback. We are sorry to hear that you experienced delays with having your order delivered. Unfortunately, the package is out of our control once it is in the carrier's hands. To make up for the trouble and to help you stock up so that you hopefully won't run out again, we have taken the liberty of sending you a unit of the product you usually order for free. If you have any questions or need any assistance, please don't hesitate to reach out to us by phone at (803) 736-3577 or email at [email protected]. Thank you, Nicole Redeem Therapeutics
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May
Sep 8, 2024
Pleased, not pleased
We are pleased with the product but it took 17 days to receive it.
Response from Redeem TherapeuticsSep 12, 2024
Hi there, Thanks for your feedback. We are sorry to hear that your order was delayed while making its way to you. Unfortunately, we have no control over the package once it has shipped and is in the carrier's hands. We are glad to hear that the product works well for you, and we have taken the liberty of sending you an additional unit of the product you ordered as a way to make up for the inconvenience. Thank you for trusting Redeem! Best wishes, Nicole Redeem Therapeutics
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Donna C.
Aug 7, 2024
My order arrived quickl
My order arrived quickly. This product helped me sleep better. I have noticed I started waking up more at night again. My body must have gotten use to it. I started using 2 chews and it's helping. I wish they made chews with more THC. I know they can't until they legalize it.
Response from Redeem TherapeuticsAug 7, 2024
Hi Donna, Thank you for your review. We are glad to hear that your orders arrived quickly and that the Delta 8 Gummies were helpful in getting you to sleep. As for them not helping as much lately, the issue could be that your body can build a tolerance to THC. This means that your body requires more THC in order to experience the same effects. To remedy this, we recommend taking a break from the Delta 8 Gummies for a week or two to get rid of some of the built-up tolerance. You can also try eating a high-fat meal or snack when you take your gummies to help your body absorb the Delta 8 THC more efficiently. If you have any questions or concerns, please don't hesitate to reach out to us by phone at (803) 736-3577 or email at [email protected]. Thank you, Nicole Redeem Therapeutics
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Patricia Elwell E.
Mar 17, 2020
I ordered two times
I ordered two times, I received the first order (the pain cream bundle) but did not receive the second order. The order I received was order # 1464; the order I did not receive was order # 1465 (pain cream). You did get the payment for the second order.
Response from Redeem TherapeuticsApr 13, 2020
Hi Patricia. My name is Jeff, I'm checking in from Redeem Therapeutics to make sure that the situation behind your subpar review from March 17 has been handled to your satisfaction. We of course never intend to let details slip through the cracks, but when we do, it's vital to us that we ultimately do right by you to fix it. You may respond on this platform, you may email me directly at [email protected], or you may call me any time directly at (803) 272-4580 to discuss this or anything else about our company. We appreciate your business and hope that the products you ordered exceeded your expectations when they finally arrived. Best regards, Jeff Weingast, Business Development Manager
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Ernestine
Mar 14, 2020
I have osteoarthritis in right thumb…
I have osteoarthritis in right thumb and wrist. I have no strength and a lot of pain. The cream is applied two to three times a day. It has done very little to relieve the pain.
Response from Redeem TherapeuticsApr 13, 2020
Hi Ernestine, I'm so sorry to hear of the pain and loss of strength you are experiencing as a result of osteoarthritis. It must be very frustrating and depressing on top of the physical limitations it presents. I am very sorry also to hear that the Redeem product you ordered did not meet your expectations. We are proud of the formula and have found it to be effective for many of our customers willing to leave reviews on this platform. But sometimes we strike out. I was hoping to get a little more information about your situation to see if we can exchange the product you purchased for something which might have a better measure of success. The topical cream is designed to locally treat your pain, but perhaps with a CBD oil tincture, taken orally, dealing systematically with the inflammation will yield more positive results. In any case I wanted to discuss your experience further with you so you don't walk away from it feeling as though it was a failure. Let's exhaust the options and see if we can find you some relief. I can be reached on this platform or can be emailed directly to [email protected]. Please feel free to call me directly at (803) 272-4580 if that's easier. I look forward to connecting with you, Ernestine. We hope you are feeling better. Best, Jeff Weingast, Business Development Manager
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