Redding Medical Inc.Redding Medical Inc. Equipment & Scrubs is proud to be an authorized distributor of:3M Littmann, Welch Allyn, Summit Doppler, American Diagnostic, Seca scales, Nonin, UltraScope, Cherokee, Landau, Dickies, Urbane, Professional Case, Prestige Medical, PediaPals, and Much More!Redding Medical Inc. Equipment & Scrubs company is a family owned and operated business founded in 1975.
Redding Medical Inc. (reddingmedical.com) has 3,707 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 62 reviews with 2 stars · Clear filters
customer
I had a really hard time getting the website to cooperate
Response from Redding Medical Inc.Jan 30, 2018
Hi Marissa, Please let us know what was not working correctly so we can make sure it is fixed. We are always looking at new ways to improve our website so your feedback is very important to us! Thank you Matt Redding
CJK
I received my items in short order; however, one of them was not sent in the color ordered. The order noted the correct color but was filled incorrectly. I kept the item due to the fact that I needed it regardless of th color but was disappointed.
Response from Redding Medical Inc.Dec 30, 2017
Hi Carl, I am very sorry to hear you did not receive the correct color. I see from your order that you ordered Caribbean Blue Stethoscope, what color did you receive? Please give us a call so we can make sure you receive the correct Stethoscope. Thank you, Matt Redding
customer
Was told product was in stock when it was not.
Response from Redding Medical Inc.Dec 18, 2017
Hi Cynthia, The Littmann 5861's were back ordered from Litmann and we will not get them until tomorrow 12/19. Our website stated that this item was back ordered and will ship out as soon as it comes into stock, we have now removed that due to it coming into stock tomorrow. Sorry for the inconvenience Matt Redding
Ron
Customization was low quality, wanted a copy of my drivers license for alternative shipping address. Never been asked for this when online shopping. Will not order from here again
Response from Redding Medical Inc.Dec 11, 2017
Hi Ron, Unfortunately, due to the large number of stolen credit card orders, we require more information to verify your credit card when the billing and shipping address are different. This is a company policy to protect are customers. If providing verification was an issue, we could have sent you through paypal. Please send a picture picture of your engraving with your order number to [email protected]. Thank you, Matt Redding
Cora U.
I have been waiting for more than 10 days just for my single order of a stethoscope to finish processing and ship... I have a clinical in less than a week!
Response from Redding Medical Inc.Sep 26, 2017
Cora, You ordered under Walsh University. Their deadline date is 10-17-17. We will ship all orders to the school at that time. You were sent an email regarding this. Sharon
Kaitlyn
Although I have NOT even received my stethoscope and it has been 10 days worth of processing. I am needing my scope here this week, and I mistakenly figured it would have come by now. I don't know if it's the fact that we've become so used to prompt ordering services or what but this has been crazy, it's not like it's something I don't need. I very much need to eventually receive my order!!!
Response from Redding Medical Inc.Sep 5, 2017
Kaitlyn, You ordered through a school, and (as per agreement with the school) we ship all the school orders to the specified school. We emailed you regarding this fact on 8/25/17 Your school deadline is 9/8. We will ship to school after the deadline date. sharon
Sarah M.
Made a payment with PayPal then the sales lady started interrogating me about my credit card on an account I have had for more than 5 years. Felt very uncomfortable, I don't think I will buy from them in future.
SK
I purchased a Littmann stethoscope from Redding Medical that arrived with the wrong engraving font. I contacted the company about this and received a response from a representative. She tried to blame me for this mistake and asked me to show her proof of selecting a font on the stethoscope. The email I received from them did not list my font choice and had I known that there would be a glitch or that the company would do this, I would have taken screenshots on my computer every step of the purchasing order. In the end, she offered to send me a new stethoscope with my requested font. However, after this experience, I no longer trust Redding Medical to deliver what I paid for. They don't seem to care about customer satisfaction, and she kept emphasizing how they would have to absorb the costs of this and that, rather than having the courtesy to fix the mistake. Thankfully, Littmann lived up to their promise of an excellent stethoscope, however I would recommend choosing a different Littmann authorized seller, or taking pictures of each step of the purchase to future buyers that want to use Redding Medical. Hopefully, the company will also have the courtesy to email customers what their desired font is should things like this happen again.