D F.
Terrible service waiting over two weeks…
Terrible service waiting over two weeks for my order. Communication with customer service is awful they wont tell me where my order is.
RedCon1 - The Highest State of Readiness.
RedCon1Official (redcon1.com) has 32 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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32 approved reviews, newest moderated first
D F.
Terrible service waiting over two weeks for my order. Communication with customer service is awful they wont tell me where my order is.
Nathan
Don't bother. I think that their business model is to book a load of pick ups in one day and only pick up the ones that suit them on the day. That's why there's a number of reviews where they just haven't turned up. Which is what happened to us. No call, no emails, just didn't turn up.
Leander T.
I would give zero stars still waiting on a package which I ordered 3 weeks ago normally the delivery time to my country is 4 to 6 days I contacted the customer service and no help from their side. The last time I ordered something from you
StationCat
Bad service so bad lol
Philly K.
Service and products are average but effective. I'll be ordering again hopefully better experience next time
Magoo
So it says in their text and email that I get a 40% discount for signing up. In fine print at the bottom are all these exclusions on what you can use it for. So basically you can have 40% off of any of the old stuff that isn't selling and nobody wants. It actually said "No new items" But you cannot decipher what is really old or new. So you get to checkout and it says discount cannot be used because one of the items in your cart is not eligible. Which item? It doesn't say. Wasted half an hour and then got standard packaged responses from customer service. Sorry. Sorry you lost a customer.
Mark J.
Terrible, placed order 10th December and I still haven’t received my items (23rd today). I have tried contacting Redcon1 twice through the customer service email and the most I have received is an automated acknowledgment stating they will respond within 24hrs, needless to say they didn’t.
Name Doesn’t M.
Customer service is a joke, placing an order is a joke. I placed an order at the end of November and now it is the end of December with products being shipped. They did not get in contact with me, I had to get in contact with them ony to find out my order was flagged as fraud even though they already received payment for my order when I placed it (at the end of November. I’ve called them several times already and now they’ve stated that it might be processed now except there’s been no update at all with the delivery, in other words nothing is happening with my order at all, I’m still here waiting for no delivery. Emails and calling has not worked at all for this company, I’ve finalky just checked my phone costs and it seems I’ve accumulated £25 of minutes cost by calling this company as I’m based on the UK. I will not buy from this company again it is not worth the time and costs. I am considering doing a charge back as it seems there’s no progress on my order and I will use dynamik muscles supplements in the future as even though their shipping costed more, in total it will cost less as I wouldn’t have troubles with my order and wouldn’t be required to call their customer service adding on over £20 of minutes. Also as there’s no movement in my order I may have to call them again with means the total charge for minutes most likely will go over £30 just to get my product shipped to me (if it ever does get shipped before I use chargeback).