Mike P.
They canceled then let someone else reserve
Booked a popular cabin months in advance and 2 weeks prior to reservation they cancelled me due to "closure" and cancelled my upcoming reservation, just looked on the site and now my dates are reserved by someone else for the same time period. Called customer service and yes it definitely was back open and reserved with someone else during my original dates. They should have at least given me the option to re-reserve once it re opened before my reserved dates.. Now I'm stuck trying to to find a place last minute..beware