Recreation OutfittersReviews of recreation-outfitters.com

I purchased 2 heaters and 2 dimmers. When I called customer support they assured me the items are refundable if there are any concerns or issues. The dimmers did not work when installed by an electrician and I returned them however customer support played games that they working and can not be returned after install. None of these have been disclosed at the time of sale. I am in not at all satisfied with the purchase and will not buy from this company anything, the whole point of on line seller is to provide great return policy otherwise why would anyone buy online!

I have called twice to return the product I purchased to only be told that I would receive an email with instructions for the return-after a week, still no instructional email and still NO RETURN! Will I ever hear from your Company?

Bike is great It was 45 daze later than promised and the incentive package promised still hasn’t arrived. They’re quick to cash the check or charge the card for payment, then it slows to s crawl. Where’s my accessories?

The absolute worst company I have ever dealt with I ordered a patio set in May and they sent me the wrong color cushions. I have been trying since then to get this corrected. Have called and emailed multiple times with no resolution to date (Nov3) every time I call I get a different story. Terrible!

We ordered our tandem kayak in April with a stipulated delivery date of end of May. Two weeks later (after you had charged our credit card) you advised that the delivery date was now August 31 (which coincides with the end of summer in Ohio). Then the delivery date was moved to October and we had to change the delivery location to our son as we would not be there to receive it. And then you delivered it in September, right before we left Ohio. Needless to say, we did not open it or test it in any way to ensure it's what it's supposed to be. We'll do that in May. I sure hope everything is in tact and if it isn't that we have some recourse. This was not cheap. In response you say I can return it within 30 days. Tough to do when we aren’t in Ohio till May.