Recreation OutfittersReviews of recreation-outfitters.com

Almost 2 weeks and NOT shipped! I have launched a Dispute with my Credit Card Company, because I don't trust you to cancel the order like I told your Employee. I will pass along how Lousy your Serfvice is

Stay away! This 'business' is a total scam. They do not provide any delivery dates, do not permit you to track your order with any information, do not follow up on calls and emails to customer service as they promise, and make it impossible to cancel and get a refund. Do NOT purchase anything from this sham outfit. You will regret doing any business with them.

My order was charged and then never shipped. A different product was delivered which I have not been able to return as they have not initiated a return process. They remain adamant they have delivered my product. It feels like a scam.

Total scam. They never had the part and send me emails every couple of days saying it was still in process and would come soon. Its been 28 days. I asked to cancel today with a call and email and they have done nothing. The part I ordered was discontinued. I ordered from this place because they showed it in stock. When I called they new nothing about the process other than they drop ship most things.

Update to my prior review. My order has still not shipped with promises weekly of shipping in a few days. What is most concerning is that i just realized they company has charged my credit card on the day of order which is not a usual practice. VERY CONCERNING

Shipping and delivery dates are not close to accurate. Original shipping/ delivery was reasonable at the time of my order, approximately 10 days to deliver. When I received the first notification of delayed delivery, I reached out to customer service and they stated that they were confident of the new ship date. On the day my order was supposed to ship I received an automated generic email notifying me of another delay. If not delayed again, my order will arrive greater than one month from placing the order. I understand orders can be delayed, but they are still taking orders today for product that cannot be filled in a reasonable amount of time.

I placed an order and it said there was 2 items left in stock and then the next day it was cancelled without warning or explanation. Would not order from them again.

I ordered a furniture item. After several days, they notified me that it was unavailable and offered some possible replacement items which I did not accept. I asked for my money back. Two weeks later after not having received my refund, I called them. They said the refund will be forthcoming in three to five days. It did not come. I called them again. Same story it will be forthcoming. It has not arrived as they said it would. They owe me over $600 for not completing my order. I will report them to the BBB and speak about this with my lawyer. This company is one that no one should ever deal with. There's something going on with them that is unethical and untrustworthy