Record NationsRecord Nations is listed under IT & Communication in Lakewood, Colorado.
Record Nations (recordnations.com) has 31 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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31 approved reviews, newest moderated first
Allan L.
Shane answered my initial questions, but I was not told that individual contractor would be calling me. I did receive a list of contractors after i received a call from one of the contractors on the list. I think that the use of individual contractor should be disclosed
Kaitlin
The last time I called they never got me the quote I requested. However, this time I talked to a very nice lady and she sent me a confirmation email right away. I would give past experiences 3 stars but I'm giving 5 stars because of her.
Walita W.
I had a very good experience with them. They contacted me within 10 minutes and were very professional.
Gil A.
Great service and quick response from company
Tania M.
I place the request yesterday. Today somebody from the main office call and told me that today the rep will be calling me. I am still waiting. Thanks Tania
Response from Record NationsApr 23, 2015
Dear Tania - We sincerely apologize for the delay of contact from our local scanning provider. I have been in communication with them. They are normally very quick to follow up, but it appears that they had a staffing issue that has now been corrected. If they have not already, I have assurances that you will hear from them today. We appreciate your feedback so much because it allows us to immediately tackle these types of issues so you get the service you expect. Please let me know if there is anything I can do to be of further assistance. We appreciate your understanding and highly value your comments and business. Sincerely, Erik Larsen Record Nations Customer Care 866-385-3706 x214
Sandra H.
I ask you for help and you give me nonesense. Completely useless
Response from Record NationsApr 20, 2015
Dear Sandra - I left you a message this morning to see if I could assist you. It appears that there has been a severe disconnect with what our service intends to do and your personal results. When you called in last Friday morning, we immediately sent your request for scanning service to four (4) of our top local providers so you could get competing quotes and information on your specific project. If you could get in touch with me, I would be more than happy to ascertain the problem and endeavor to resolve the issue quickly and to your complete satisfaction. We value your feedback and use it to continually improve our service. Honestly, we were shocked by your review because the majority of the time, we receive rave responses to our records referral service. Again, I apologize that your experience was "useless". If you call us back, we will do everything in our power to fix things. Thank you. Sincerely, Erik Larsen Record Nations Customer Care 866-385-3706 x214
Megan K.
Easy to use, but only received 2 of 4 quotes from regional companies.
Mary M.
The only thing I have to rate at this point is Shane who took my incoming phone call and answered all my questions. She was professional, fun, informative, friendly and helpful. I was very impressed and feel if she is an indicator of your services, I will be well pleased!