We are the provider of device-charging services intended to encourage the economy, where goods are shared instead of compulsively bought and abandoned. The company's power bank rental service offers freedom and convenience for people as they can charge their phones anywhere, anytime without having to leave their device behind or worry about cables.
Recharge.city (recharge.city) has 95 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Website
recharge.city
Category
Repair & Services
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 36% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I want to warn everyone about Recharge.city. Last year, they cold-called me out of nowhere and pressured me into investing as a franchisee for their phone-charging stations. They promised "passive income" and a full return on my investment in just a few months. To convince me, they showed me an app with thousands of stations across the U.S., especially in New York, and said they’d secure prime Manhattan locations for me.
I paid them $16,500 for equipment and location services, provided my ID, and signed contracts. Over a year later, I haven’t received a single penny. When I did my own research, I discovered the app’s map was completely fake – none of those stations actually exist. They lied to get my money.
I’m now fighting to get my money back through a chargeback, but this company is dishonest. They ignored all my calls and emails once they had my cash.
DO NOT TRUST THEM. Their business model is a sham, their app is fake, and they’ll disappear with your money. If they call you, hang up. Report them to the FTC and your bank immediately if you’ve been targeted.
Update: I’ve reported them to the FTC, my state attorney general, and the BBB. Stay far away!
MC
Maxim C.
This company scammed me out of $7000…
This company ripped me out of $7000 promising a steady income and ROI in a few months. I tried to contact them afterwards and even visited the address which is mentioned on their website, but it turned out that no such company exists there. Upon doing my own research, the company turned out to be a fassad which only exists on papers.
Response from Recharge.cityJun 26, 2026
Hello, Maxim!
We are flagging this review under Defamation / Harmful or Illegal Content
on grounds that have not been previously assessed.
This is not a repeat of prior defamation flags. We are presenting a
distinct and new violation:
1. FALSE ACCUSATION OF PLATFORM MANIPULATION (ASTROTURFING):
The reviewer states: "it is rather hilarious for me to see the fake
positive reviews which this company has left."
This is not an opinion — it is a specific, verifiable factual claim
that our company has published fake reviews on Trustpilot. This
directly accuses us of violating FTC Consumer Reviews Rules (16 CFR
Part 465, effective October 2024), which prohibit businesses from
creating fake reviews. Accusing a registered US business of an active
federal regulatory violation without any evidence is defamation per se
under US law, and causes direct, measurable financial harm.
2. REVIEW RECYCLING IN VIOLATION OF TRUSTPILOT'S OWN POLICIES:
As confirmed by your Content Integrity Team (Ticket #02697822,
March 31, 2025), a previous review by this same user — Maxim Changezi
— was permanently removed for containing defamatory content. On the
exact same day, the user republished a new version of the same review,
retaining the same unverified financial claim ("scammed me of $7,000")
while slightly rewording the text to bypass automated filters.
Per Trustpilot's Action We Take Policy (March 2026), reviews "written
with the intention of manipulating a business's TrustScore rather than
sharing a genuine experience" are prohibited. Republishing a previously
banned defamatory review constitutes exactly this.
We request that a human compliance specialist — not the automated
defamation tool — reviews both points above, cross-references
Ticket #02697822, and permanently removes this content.
JR
John R.
I'm wonder who is writing these…
I'm wonder who is writing these positive review for Recharge.city when they don't exist at all. My experience was a complete scam. They convinced me to invest $16,000 in their "franchise business," showing me a fake app with hundreds of charging stations across the U.S. Once they got my money, they disappeared.
The app was fake, the business was fake, and they’re a foreign-based scam operation. These glowing reviews are either fake or written by their own employees. Do not trust Recharge.city – they’re fraudsters. Save yourself the trouble and avoid them at all costs.
Response from Recharge.cityJun 17, 2026
Hello.
Our company legally operates a verified physical infrastructure of active public utility charging stations across major locations. Following an official compliance audit of our financial and contract records, we have found absolutely zero transactions, wire transfers, or B2B franchise agreements associated with the name 'John Roger' or your specified country location (DE). Accusations of criminal activity without any factual basis constitute defamation. This matter has been officially forwarded to the Trustpilot Legal and Compliance Team for full review and removal due to coordinated fraudulent misrepresentation.
RO
Randy O.
Help me to get my money back
Lost around $5000 which I invested in two charging machines. As they promised I'm supposed to make my return and profit by this time which I didn't get a dime on it. And nobody interested to use it says the power banks may take out their data. SCAM!!
Response from Recharge.cityJun 17, 2026
Hello Randy.
Your review explicitly confirms that you received your two charging machines and that they are fully operational. Our company strictly fulfills its hardware delivery contracts. The fact that customers at your specific venues are hesitant due to outdated consumer myths about power banks ('data theft') is a local operational factor, not a fault of the supplier.
All Recharge.city hardware is fully certified, secure, and complies with US safety standards. Labeling a business a 'scam' over standard entrepreneurial risks and local foot traffic issues constitutes defamation.
This case has been escalated to the Trustpilot Compliance Team for permanent removal
AD
Adam D.
This is a total scam
This is a total scam! These guys will keep calling you, telling you you’ll make great revenue and get your ROI in 3 to 4 months complete nonsense. You’ll get nothing! And when you don’t, they’ll blame it on the location where you installed your station. Then, they’ll try to sell you a location. Oh, and don’t fall for that so-called “Lazy Franchise” in NYC—the only lazy thing you’ll get is your ROI! 😄😄
Also, they’re not even in any state. They’re not even in the U.S.! Even the founder was just trying to be in the U.S. If you don’t believe me, ask them if you can visit their office. Spoiler alert: there is no office. And if they ever set up some fake one in NYC, just ask their neighbors when they actually moved in. You’ll get your answer real quick!
MJ
Mary J.
A Costly Scam – Stay Far Away
I regret investing $16,500 with Recharge.city. They called me in Oregon, promising a guaranteed ROI within months if I invested in their mobile charging station franchise. They claimed to be a successful city partner of New York with thousands of stations and even connected me with "franchisees" who shared glowing reviews.
Turns out, those franchisees were actually their own employees pretending to be successful investors. It was all a lie to gain my trust. After investing, I realized it was a scam—no ROI, no support, and no honesty.
I feel completely misled and want to warn others: Recharge.city is not trustworthy. Save yourself the trouble and avoid them at all costs.
Response from Recharge.cityJun 18, 2026
Hello Mary.
Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns. Furthermore, you completely ignored our official transaction verification request, and your legal limits for any claims have long expired. This case has been formally escalated to senior Trustpilot supervisors for manual removal due to fraudulent B2B misrepresentation.
RR
Renee R.
A Tale of Deception & Financial Loss
I am writing this review to warn others about my harrowing experience with Recharge.city, a company that I now believe to be an elaborate scam. I invested $18,000 with them, lured by their promises of a fast return on investment (ROI) within just a few months. Unfortunately, what followed was a nightmare of deceit, false promises, and financial loss.
From the outset, Recharge.city presented itself as a legitimate business operating in the mobile phone charging industry. They claimed to have a vast network of charging kiosks across the United States, supported by a sleek app that displayed thousands of locations. However, upon closer inspection and after conducting my own research, I discovered that their operation is nothing more than a facade.
The Deceptive Practices of Recharge.city:
Fake Locations and Misrepresentation:
Recharge.city’s app shows thousands of charging kiosk locations, giving the impression of a thriving business. However, I found out that these locations are largely fabricated. In reality, they have only a handful of cheap, low-quality Chinese charging kiosks placed in a few locations in New York. These kiosks are managed by individuals who appear to be undocumented immigrants, further raising ethical and legal concerns.
The Owner’s Shady Background:
The owner of Recharge.city, Maxim Kamaldinov, is reportedly based in Russia. While the company claims to have a U.S. office, it seems to exist only on paper. This lack of transparency and physical presence in the U.S. is a major red flag. It appears that the entire operation is designed to give the illusion of legitimacy while funneling money from unsuspecting investors.
Pressure to Sign Documents:
After taking my money, Recharge.city pressured me to sign various documents under the guise of formalizing the investment. These documents were vague and written in a way that absolved them of any responsibility. Once the documents were signed, they became unresponsive, effectively disappearing with my hard-earned money.
No ROI, No Accountability:
Despite their promises of a fast ROI, I have not received a single penny in returns. Attempts to contact their support team have been futile, and it’s clear that their business model is designed to take money from investors without any intention of delivering on their promises.
In conclusion Recharge.city is a scam operation that preys on individuals looking to invest in the mobile phone charging industry. Their entire business is built on lies, fake locations, and unethical practices. I urge anyone considering investing with them to steer clear. Do not make the same mistake I did. Save yourself the financial and emotional distress by avoiding this fraudulent company at all costs.
If you have already invested with Recharge.city, I recommend seeking legal advice and reporting them to the appropriate authorities. Together, we can expose their deceit and prevent others from falling victim to their schemes.
Response from Recharge.cityJun 18, 2026
Hello Renee.
Our company operates strictly within US federal and local laws, and our hardware is fully certified. We maintain a fully stocked domestic warehouse, ensuring that all contractual equipment is отгружено and deployed instantly upon formalizing the investment documents you acknowledged signing. Expecting a full $18,000 ROI within a few months is mathematically unrealistic for any legitimate vending network, as returns depend on daily operational rentals. Defaming our personnel with xenophobic slurs and making false claims about our physical infrastructure constitutes corporate disparagement. Your placeholders in our 'Find Reviewer' system have been officially noted, and this case is now with the Trustpilot Legal Team for manual removal due to severe defamation per se.
NS
Natasha S.
Totally dishonest. A virtual scam scheme
Okay, so Recharge.City totally scammed me. I fell for their franchise pitch, thinking I’d make easy money on charging stations in NYC. Big mistake. They promised a guaranteed return – lesson learned, that’s always a lie. The address they gave? A complete fake!
Thankfully, I clawed back my $13,000 with a chargeback (what a headache!). But seriously, avoid Recharge.City like the plague. If someone promises guaranteed returns, run. Always double-check everything, and trust your gut – I wish I had.
Response from Recharge.cityJun 18, 2026
Hello Mary.
Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns.