recell.ioReviews of recell.io

I had a great experience using recell.io, it was an easy and fast way to sell my old cell phone! I will be recommending this company to others!

I was impressed by how simple the selling process was with recell. I entered the details of my iPhone on the website and got a shipping label. I put it in the box shipped out and about later I had money in my account! Very simple process

Excellent, delivered what they promised! This is a great service, plain and simple. Communication was great from beginning to end and payment was pretty quick!

Bait and switch. Their offer is high only to flip it on you with a significantly reduced price. They are sketchy and only pay in check unless you want to eat the cost of the fee. Run away from these guys.

Even though my phone fit their requirements for being in top condition, when they received it, they found two issues (that weren’t listed as criteria), and countered with a lower purchase price. I accepted the lower price, to avoid the time to get it back and try another (I accepted what they say they found too). Point is, I didn’t get the price their website made it seem I would get, so be aware.

Using recell.io was a mixed experience for me. The Bad: * I received a quote of $720 for a one year old iPhone Pro Max, plus a $36 referral bonus--total quote of $756, which I gladly accepted. The phone had been in a case with a screen protector at all times. Once received, they claimed the phone had too many scratches and revised the condition from 'good' to 'fair' offering me $605 instead. I accepted to avoid the hassle of having it returned and trying another reseller. * After requesting payment in the form of a check to avoid the PayPal fees, the check never arrived (and still hasn't ~3 weeks after it was supposedly sent). I reached out and they promptly sent me an electronic check. * I deposited the electronic check, and one week later, was informed by my bank that the check bounced. My accounted was debited the $605 for the returned check and assessed a $20 fee. At this point I was out a phone and $625. The Good: * After contacting recell.io about this issue, they offered to pay me via PayPal, waiving the PayPal fee, and included an additional $20 to cover the returned check fee from my bank. In the end, they did make good on the agreed amount and customer service was quick and responsive to my concerns. Would I use them again? Perhaps. I'm left a little uneasy by the number of things that all seemed to go wrong with this transaction, but in the end, they did work to rectify the issues and ultimately paid me the agreed upon amount.

I would use this company again! Speedy payment and the site was easy to navigate

The trade in went smooth , we received cheques. The cheques didnot clear through bank and bounced back. We have been following up with them for clearing our pending payments and didnot receive any help from them. We did contact them but we get some lame excuses every time and they dont reply to our emails after continuously following up with them.