recell.ioReviews of recell.io

I sold my iphone to them and accepted their offer for 400 and never heard from them again please stay far away from this company unless you want your phone stolen!!!

THIS COMPANY DOESNT EVEN DESERVE 1 STAR TBH. I SENT THEM MY IPHONE 12 BACK IN THE BEGINNING OF MAY. I RECEIVED AN EMAIL CONFIRMATION STATING THE PHONE WAS RECEIVED 5/12/23. THE OFFERED LESS THAN MY QUOTE. I DECLINED THE OFFER AT FIRST BUT THEN, THEY OFFERED ME MORE ON 5/15/23, SO I ACCEPTED. WAS TOLD I WOULD RECEIVE MY CHECK WITHIN 7 BUSINESS DAYS. IT WASNT MAILED ON TIME, I CONTINUED TO EMAIL THEM AND WAS TOLD THERE WAS A DELAY ON PAYMENTS BECAUSE THEY WERE SO BUSY. MY CHECK WAS FINALLY MAILED ON 5/30/23. I DEPOSITED THE CHECK ON 6/12/2023 AND ON 6/14/2023 SAW THAT THE CHECK WAS RETURNED. I CONTACTED MY BANK AND WAS TOLD IT WAS RETURNED DUE TO INSUFFICIENT FUNDS. IVE BEEN SENDING THIS COMPANY EMAILS EVERYDAY SINCE AND HAVE NOT RECEIVED ANY RESPONSE AT ALL. SO I LOST OUT ON MY MONEY AS WELL AS MY PHONE!!

Absolute Scam! Stolen my phones over $3000. Sold my phones to them in March. Recieved an email claiming they have initialed my paper check in April, however, nothing was received since then. Asked for reissue a echeck but no response since May. Today is June.15. Looking for legit solution now. Stay away from this scam company please!

Sent in my iphone 13 mini and only got 1 email saying you’re currently in queue for payment and payments are processed within 7 business daysand got nothing, stay away from this place

If you want your phone stolen use this company. They received my phone on May 2nd. May 5th got an email that payment was being sent. On May 13th I got another email that payment was being sent. I waited till the 27th to contact them because no check ever came in the mail. They emailed me a PDF check the next day but got sent back for insufficient funds after I deposited it. I then contacted them again and was told it would be looked into and sent to management and marked urgent but now they stopped communication with me. BEWARE!

Currently owed $1000+ by Recell. They sent me a check for partial payment and it bounced. They are making no efforts to fix the situation. Edit: I have received payment for the bounced check after countless emails, currently waiting for payment for 2 other orders. Will update next week when I hear back. Another update: they stopped responding to me again, threatened to not pay me unless I remove the reviews. I told them I would remove the reviews once I’m paid. I am still owed. Beware, they will steal your phones and not pay you

I sent my iphone 12 to be evaluated. The phone was inspected and passed inspection. I said I wanted a paper check instead of paypal because of the fees. I was sent an email on May 10th and said that my payment had processed and I should receive my check in 7 business days. Well, 7 business days went by and no check. So, I emailed Aeriel at Recellio and said that I had not received my check and she said that customers were saying that it was taking 10 business days to receive my check in the mail. Well, it has been 10 business days and still no check. So, I emailed again and said that I still have not received my check in the mail and asked for the money to be direct deposited into my checking account. Aeriel said that once you request a paper check you can't get money deposited. So, she said that the payment dept. could send me a paper check on email that I could take a picture of and direct deposit it through my mobile banking app. Well, as of righ now I have not received a paper check or emailed check. I will NEVER do business with these people again and I would not recommend anyone selling their phone to these people. They are scammers and liars. UPDATE: I finally received a PDF check via email on 6/5/23. I deposited the check into my checking account on 6/9/23. Today, I received a call from my bank saying that the check had bounced. DO NOT DO BUSINESS WITH THESE PEOPLE. BEWARE.

First week of April: They were able to validate that my phone met the criteria for payment in 2-3 business days. But I made a MAJOR MISTAKE choosing the paper check option. I just didn’t want any PayPal service fees for direct deposit so I chose that option. The 1st Hula-Hoop: The company failed to mail the paper check within the 10 business days. I had to email for updates and they apologized for a delay of some sort and they would mail it again. The 2nd Hula-Hoop: I finally received it but magically…. MY BANK RETURNED THE CHECK BECAUSE IT BOUNCED….Couldn’t believe it… I had to send another email asking for an explanation for this bounced check. As of today (05/05/23), they sent the money via PAYPAL without fees. I’m not sure if legal advice can be applied to this scenario, but I think it’s unfair to future/current customer being “punished” for the paper check option….