ReborndollshopReviews of reborndollshop.com

I have been waiting for 60 days for my doll, the tracking shows it has been in United States for 12 days sitting in a warehouse. I have contacted the website for help but they only say that it’s been shipped! I called the customer service number on the website and was on hold for 12 minutes until they just hung up on me. Gonna contact the BBB TERRIBLE!!! I’ll be sending out negative reviews until I get this fixed!

I'm mad I had to give at least one star because I would of gave 0 if I could. I ordered my daughter a doll on June 4th and almost a month later, I still haven't received it. When I called to inquire about it the first time, which was about 2 weeks ago customer service said that I would be receiving it that following week...however, still no doll. Oh did I mention that every time I looked at the email I received it says "your order has been shipped" but when I go to click on track my order it says it's not available. Then when I called back to inquire about it I just keep getting a busy signal. This is ridiculous and shows poor customer service. My daughter birthday has passed and all she kept talking about was her wanting her doll. At this point I just want a full refund and to never deal with this shaddy business again.

Anyway to get money back or am I just out the $75. Ordered April 1st and only one email response saying that it will be shipped within 1 week and offered 10% off next purchase. Now no doll and no response from them 😢

Sent for reborn doll nothing came they had the ordasity to send me an email with the page were i could see were my doll was this was on the 5th of april now 19th of june still nothing asked for refund nothing scam

I wish I had read reviews before ordering. I was scammed! The doll was picked by my granddaughter and now I’m going to have to tell her she won’t get her doll. PLEASE, PLEASE.....read reviews before ordering. DO NOT BUY ANYTHING FROM THIS SKETCHY COMPANY!!! SCAMMERS

I ordered from this site for my daughters birthday. She really wanted a reborn doll as advertised on YouTube. I paid $102 for the baby and $25 for shipping through PayPal. I waited 3 weeks and the company still had not shipped the baby doll. I sent an email and received a response the next day that the doll was just received at the warehouse and would be shipping out soon. A day or two later I received another email that the doll had shipped. It has now been two more weeks and tracking info is still not available. I decided to do a little research on the company and saw others going through the same issues. My daughter is devastated that we were scammed. This was her number 1 birthday present wish. Do NOT purchase from this company.

This was advertised on YOUTUBE So many people use YouTube, and they advertise the biggest scam site. This site is for sure a scam because silicon and vinyl DO NOT mix, that’s why you keep your silicon and vinyl babies separate. HUGE SCAM also because you shouldn’t be able to choose the material, the baby should already be done! The photos are cropped to remove the watermark of the artist. Also, they should say the artist of the baby, not just a name, like reborn baby saskia BY BONNIE BROWN not just reborn baby Kara!!! Jeez, such an obvious scam. DO. NOT. BUY. FROM. THIS. SITE.

Ugh I’m so mad!!!!! Where can we do a complain ??!!! This is totally scam and I’m so mad that I even believe it. FBI should interview for all of us. This company was advertised on Facebook and we trusted it. Is a Chinese company stilling from us. To much frustration. This is a crime, and needs to be investigated.