ReborndollshopReviews of reborndollshop.com

I ordered from the website without doing my research on this company. Once I read the reviews, I immediately canceled my order by emailing the company before anything shipped. I was refunded within 4 days. I didn’t end up with the doll I wanted, but I am very pleased to have my money back.

Normally I check reviews before buying anything but this time I didn’t. I had to wait a month for my item that happened to not be what I ordered. When calling the company you always receive a message saying you’ve called outside business hours. No matter what time of the day, all day. They took my money only to give me something that I could’ve bought from Family Dollar, that’s how cheap looking it is. Not to mention some of the dolls are pricey. Keep your money.

Do not be fooled by the beautiful dolls on this site. Can I give this site a zero stars? I ordered a baby boy toddler doll with a silicone body, paying over $100 for it plus $20 shipping. When the “doll” finally arrived it was an alien doll. I truly believe from my experience and all that I have read that this site is a scam. Do not buy from this site!

I would give 0 stars if I could. I received the wrong doll and was cheaply made. No rooted hair and dents in the face. They keep hanging up on me for the customer service number and will not respond to my emails. Time to shut these scammers down! My daughter's Christmas gift is so bad she calls it the Chucky doll! Do not waste your money!!!!

I ordered a baby for Christmas for my granddaughter and haven’t gotten one straight answer from these conartists. First give order number then it’s on the way. They neglected to say “ on a slow bloody boat from CHINA”. I am beyond angry. Requested refund - no communication at all. Please save your money BBB contacted

horrific. The doll I ordered is not what came. The doll that arrived had bags under brown eyes, missing patches of brown hair and a huge forehead. And the eyes were different sizes. The doll I ordered was a blue eyed red head. I emailed the company and got offered $30. I just want what I ordered and paid for. They are fraudulent and I reported this fraud to my bank. I refuse to pay for something agreed upon and not delivered. The company now chooses to ignore me.

People don't you get scammed for this page. They don't comply with what they state on the website. They show on this web you will get it by certain date if you buy it withing the next one or two hours, it's a lie. They tells you the dolls are handcraft and coming from the US, liers. Once we received our tracking # after 4 weeks, we relized that the doll was coming from China ans that it would take more than 35 business days to get it at our front door. Also they don't care about your frustration when the package still in ''waiting for shipment'' status after 3 weeks that we placed our order for christmas. They won't attend your request vía email nor life chat because the only thing they care about is your money. They will never tell you the truth; although,they will always try to avoid your claims besides that the contact phone number they provided is fake, no one will answer you. Please don't buy in here I am a frustrated client that though they were serious and professionals...we pplaced our order since November 18th 2020 and by december 5th our doll was definitelly delivered. Now that we requested for a refund, they will not only going to pay you back the shipping (when basically was their fault not sending the doll on time), but also it will take 30 business days to get our money back¡...Not a such good deal at all¡ Don buy in this website I swear what happened to me could happened to any of you.

I paid for a silicon baby doll ($124!) and received a cloth-bodied baby doll ($89) which is NOT what my daughter has wanted for TWO years. They are stringing me along offering a $30 refund, which would make the price of the baby the exact price of a cloth-bodied one. They knew what they were doing all along! COME ON it's Christmas and little girls are going to be disappointed more than this moma is about some CRAPPY website and their P$ss-poor customer service! I just filed a complaint with BBB as well.