ReborndollshopReviews of reborndollshop.com

ITALIA. La bambola che è arrivata sembra una di quelle che si trovano al mercatino dell'usato. Alla richiesta di rimborso per pubblicità ingannevole la società, in Cina, ha cominciato a fare storie facendoci l'offerta di restituirci i soli soldi della spedizione. Abbiamo rifiutato dicendo loro che preferiamo scrivere una recensione negativa al giorno fino a che avverrà il rimborso intero. La società in questione ha gli uffici qui: 101, 1st Floor, Building B, Hongpengfei Industrial Park, Xintian Village, Longhua District, Shenzhen, China, 518110

DO NOT BUY.....Worst company to order anything from. The baby I ordered is missing their eyebrows and hair, has blue ears and red lines all over her feet. I emailed several times customer service and they always respond offering a NEW REFUND for my concerns. However, they have not refunded me anything! I have called customer service numerous times waiting on LONG HOLD times only to be disconnected/hung up on. This is not a legit site to purchase reborn dolls from. I wish I could post pictures for all to see but this review does not include that option. Rochelle Grand Rapids, MI

Sites like this one (which also goes under names like reborn doll shoppe), are all scams. They are cheap knockoffs made in china. They steal photos of actual doll sculpts made by renowned doll artists and portray them as the dolls sold on these sites. THEY ARE NOT!!! I found this out after my mom ordered baby "nina" for my 5 yr old. First, it got lost in the mail because we were given an incorrect tracking number. When it finally got here, the legs were not attached (I guess to cut down on shipping costs?) and the doll only bore an extremely vague resemblance to the doll pictured on the site. Her hair is nappy and feels like hay-she looks like she stuck her finger in a light socket. I'm almost 100% positive that they have only a limited number of doll molds, and produce every one with those molds and simply give them different names. Not buying from these places is the only way to shut them down. Check out Ashton Drake Galleries. They are reputable, good prices (you can even make installment payments with very little interest), and you get the exact doll you order.

This is the absolute WORST COMPANY EVER!!! If I could rate it a negative 0 I would! I placed an order weeks before Christmas as they advertised that you would receive your order before Christmas! I couldn’t reach anyone over the phone for days, when I tried contacting the number. I then emailed and days later I received an email. Please keep in mind we are now 17 days PAST CHRISTMAS!!! We received one of the two dolls on January 5th and have not received the other doll as of current. The doll we did receive looks NOTHING like the online photo on their website. It looks as described in many of these reviews. I could have purchased this quality at the dollar store. There is no hair and it’s hard plastic snd absolutely ugly! My daughter was soooo disappointed that she wants to return both of them and get her Christmas money instead. I have tried for weeks to get a return shipping label and now as of yesterday he says he will give 30% of the refund asking is that ok?????? No! That is far from ok! I requested 100% and as of today he sent an email now stating Is 40% ok? Truthfully, had I known I was ordering from China I would NOT have placed this order!!! This is the biggest scam! There is no return shipping label also. I spent $200 and we are not satisfied and want a return at 100%!!! DO NOT ORDER FROM THIS COMPANY YOU WILL NOT BE HAPPY WITH YOUR PURCHASE.

HORRIBLE EXPERIENCE! DO NOT ORDER AND DO NOT WASTE YOUR MONEY! I spent $200 on two dolls. One that was named "Dallas" and one named "Diaz" I ordered it as a Christmas gift for my two daughters. I ordered it two months before Christmas and did not receive it until tonight. Mind you it is Jan. 7th, 2021. Not only did they send me TWO of the same dolls BUT I could have went to the dollar store or another store and bought it for $15/each. The hair is very short that the girls cannot even put the hair in a pony tail and the clothes were so large they could actually fit my own newborn. I am so disappointed because I spent so much money and the order stated it would ship 2-3 weeks. None of that happened. The dolls are very firm and nothing as they report to be "real looking" it is your normal hard face and hard body doll that you purchase at your local stores. Then they say the pacifier is magnetic. THATS NOT TRUE! The dolls mouth is not even opened to allow the pacifier in. I cannot believe how people can take others for their money. I wish I would have seen the other reviews prior to actually ordering.

I agree that this is a scam. The doll I received was UGLY and cheap. NOT A REBORN. I don't understand how a company can continue to operate running the same scam!!!

Reborndolls is awful company and I recommend never order from them. I placed an order and was informed I would receive my order on or before Christmas. Christmas of course has come and gone and I still have not received my order, 2 very unhappy little girls. I have emails everyday many times over and over and I have yet to hear back. I have also called everyday and let me tell you that's another awful outcome. They have 5 prompts and I have tried everyone with no luck. It gets worse, after on hold for 15 to 20 minutes I received a recording that comes on and says goodbye and disconnects. That happens on every prompt. So as of now I have no idea where my order is and no way to find out. I would like to tell anyone and everyone DO NOT ORDER FROM THIS COMPANY!!!

My daughter had been begging for one of these dolls. I ordered two - one for her and one for my other daughter. I paid extra for the heartbeat too. One showed up within reasonable time - NO HEARTBEAT. The other took almost two months to come in so I had to wrap it quickly for Christmas without checking it. Not only was it the WRONG DOLL it was HIDEOUS. I mean, the ugliest thing I've ever seen. I have contacted them MULTIPLE times asking for a refund and return and they simply keep offering me 30% off... for an ugly doll I would have never spend 10 bucks on. They are SCAM. Do NOT fall for them. I've since placed a claim with my credit card.