Oliver G.
Great effort from them....
Great effort from them....
RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.
Rebels Market (rebelsmarket.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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284 approved reviews, newest moderated first
Oliver G.
Great effort from them....
christopher M.
Worst online company I have ever dealt with. I ordered 2 shirts from there they waited 2 weeks and then told me my items were returned and now one is out of stock which does not even make sense. Then they said they would mail me just 1. It's been over a month I have not got the 1 shirt and no refund for the other. Took 2 weeks just to get a lame answer. We will refund you and ship out shirt. If they had wrong address they would have at least had to ask for a different one but they never did. Had the right address all along. Worst company I have ever dealt with online.
Liz A.
Excellent products, stylish and convenient, very much grateful to have in my collection. The customer service was more than amazing!
Elizabeth N.
I'm very upset! I'm trying to unsubscribe and it kept saying-"We cannot unsubscribe you at this time. Please send a text to.." I sent a text to Whoever! And they would not unsubscribe me. The last text I received said--"Please give me your email address" I said--No! I will not!" And then I texted whoever! " Nevermind, I should have never sent you a text message! I'm reporting you immediately!" I am very ill and I don't need this! I just want to stop getting the emails from this site! I do not need this hassle! I am very upset and I don't need this!
Response from Rebels MarketMay 23, 2017
Hi Elizabeth, We wish you a quick recovery, we need your user account email address for us to unsubscribe you. You can send it to the text conversation or [email protected] we will unsubscribe you. Please let me know where you are trying to unsubscribe from we will check why you are unable to unsubscribe yourself. Thank you! RebelsMarket Customer Support
Randy
Purchased a man's shirt that fit perfectly as advertised. The construction was good and design was well done. I would purchase from Rebelsmarket again.
Suz
My first purchase with one buyer went well but a second order a nightmare ... and an expensive one. I think some of the sellers feel it is ok to substitute items rather than refund you. customer service is the Worst ... The phone number is a cell that's never answered. Email responses are completely ignored or illogical I say DON'T USE THIS SITE.
Response from Rebels MarketApr 5, 2017
Hello, We are sorry to hear that your shopping experience at RebelsMarket was a nightmare. Please give your order number we will look into the issue and offer a resolution soonest possible. We want to make it up for you. Thanks! RM Team
Daniel S.
The market has a very nice variety of goods and clothing. The prices are often less expensive than traditional stores. The only downside is quite a few of the merchants do not size their clothing properly. An American male Large size, will most likely want to order an XL or XXL. The customer service for the companies so far have been either good or great. You will likely be paying the shipping cost to return items unless you get lucky. Bottom line: Great styles, great prices, mixed bag on the quality/sizing of clothing, pretty good customer service.
Carley M.
Rebels Market coordinated my order with the actual seller quickly and maintained contact with me until I indicated I had received the order. They keep up with their business and are great oversight for purchases!