Rebels Market Reviews | Read Customer Reviews of rebelsmarket.com

Rebels MarketReviews of rebelsmarket.com

3.8284 reviews
Malls & Marketplaces
101 First Street #586, Los Altos, California

Call Directions Website

Rebels Market

About Rebels Market

RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.

Rebels Market (rebelsmarket.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: rebelsmarket.com
Website: rebelsmarket.com
Category: Malls & Marketplaces
Location: Los Altos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 35% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Malls & Marketplaces, California

Rebels Market reviews

284 approved reviews, newest moderated first

Marc W.
Jan 13, 2025
Slow shipping and poor customer service!
I ordered what was meant to be a Christmas gift for my son, well before Christmas. After a week of no update on the shipping, I was getting worried and emailed the company. "We're busy with the holidays" was the response back. The item did not arrive until the New Year! Very disappointed, and will never buy from them again! If you have a "holiday sale," you should publish on your site, "Order by ___ date to make it by Christmas!" or something.
Response from Rebels MarketJan 14, 2025
Hello, Marc, Thank you for your feedback. We apologize for the issues you have experienced, and we understand your frustration. We are committed to resolving these concerns. Unfortunately, as earlier advised, we could not guarantee your order to be received in good time due to the backlog that we experienced during the festive time. We once again apologize for the delay caused. Sincerely, Grace
Report
World of C.
Jan 8, 2025
Nice product.
Nice product.
Response from Rebels MarketJan 14, 2025
Hi World of Cyn, Thank you for choosing us and giving RebelsMarket a chance to serve you. We are glad to hear you loved your purchase. We can't wait to serve you again soon. Sincerely, Grace
Report
Anne T.
Jan 3, 2025
Prompt efficient service
Prompt efficient service, packaging and delivery! High 5 to this company!
Response from Rebels MarketJan 7, 2025
Hi Anne, Thank you for choosing us and giving RebelsMarket a chance to serve you. We are glad to hear you loved your experience with us. We can't wait to serve you again soon. Sincerely, Grace
Report
hailee
Nov 21, 2024
Never received my items
Never received my items, never got a response to my email.
Response from Rebels MarketNov 22, 2024
Hello, Hailee, Thank you for your feedback. We apologize for the issues you have experienced, and we understand your frustration. We are committed to resolving these concerns and will reach out to you shortly via email to ensure we make things right. Best regards, Grace,
Report
Mark L.
Nov 15, 2024
It takes a really long time to ship
It takes a really long time to ship
Response from Rebels MarketNov 18, 2024
Hi, Mark, We apologize to hear your item took so long to ship. Unfortunately, most of our items are either made-to-order, handmade, or customized and thus take a while to ship. Sorry for the inconvenience caused. Sincerely, Grace
Report
Amber
Nov 2, 2024
I ordered a bodysuit & needed it for an…
I ordered a bodysuit & needed it for an event next week however I received the wrong bodysuit. I emailed support on Wednesday & still have not received a response.
Response from Rebels MarketNov 5, 2024
Hi, Amber, We apologize for the issues you have experienced, and we understand your frustration. As informed earlier via [email protected] email our team is processing the order again. Sorry for the inconvenience caused. Sincerely, Grace
Report
Carl B.
Oct 21, 2024
Best birthday surprise!
This company not only carried original 'New Rock' shoes, but they offered the best price. Also, they communicated by email to double-check the shoe size before charging. Finally, they said it might take a few weeks to make the shoes, but then they arrived within 10 days - making the best birthday present ever! Thank you Rebelsmarket!
Response from Rebels MarketOct 22, 2024
Hi, Carl, We appreciate your choosing our marketplace and giving RebelsMarket a chance to serve you. We are glad to hear you loved your purchase and your experience with us. We can't wait to serve you again soon. Sincerely, Grace
Report
Vincent L J.
Sep 24, 2024
My 1My 1st pair of hand made leather boots. am extremely pleased and impressed…
I am extremely pleased and impressed with the 2 pair of boots that I purchased. Shipping was very fast. The quality is excellent. I will buy from them again. Thank you very much.
Response from Rebels MarketSep 27, 2024
Hi, Vincent, We appreciate your choosing our marketplace and giving RebelsMarket a chance to serve you. We are glad to hear you loved your purchase, and your support is greatly appreciated. We can't wait to serve you again soon. Sincerely, Grace
Report