Rebels Market Reviews | Read Customer Reviews of rebelsmarket.com

Rebels MarketReviews of rebelsmarket.com

3.8284 reviews
Malls & Marketplaces
101 First Street #586, Los Altos, California

Call Directions Website

Rebels Market

About Rebels Market

RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.

Rebels Market (rebelsmarket.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: rebelsmarket.com
Website: rebelsmarket.com
Category: Malls & Marketplaces
Location: Los Altos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 35% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Malls & Marketplaces, California

Rebels Market reviews

284 approved reviews, newest moderated first

Davide
Jan 19, 2020
Gran bel sito
Gran bel sito, prodotti economici onesti ed altri più cari meritevoli del costo.
Report
Catherine J.
Jan 4, 2020
Great Collection of Alternative Style Items
I found an item I was looking for while searching on Google, and it happened to be sold on Rebel's Market. After purchasing the item, I explored the rest of the website, and was pleased to find that they sell a wide variety of steampunk/goth/alternative style products. I expect to purchase more items from them in the future.
Report
Richard T.
Dec 30, 2019
Just another reseller
All of the stuff are things you can find on Amazon for 1/4 of the price. Sometimes cheap Chinese stuff can be quality, but never for 100 dollars.
Response from Rebels MarketDec 30, 2019
Richard, I would like to take the time to explain RebelsMarket a little bit. RebelsMarket is an online marketplace where hundreds of different sellers from all over the world sell, ship, and maintain their own products. Each of these sellers will have their own shipping policies and return policies (which can be found on the product page in the product details). We also work directly with many name-brands to bring you the highest quality items. If you have had trouble with your order, we want to make it right for you. Please contact us at [email protected] with your order number so we can get this resolved for you. We take customer service very seriously and want to make sure you're happy. Sincerely, Belle
Report
Jason G.
Dec 29, 2019
Love their website
Love their website. Ordered a hoodie for Christmas. Came in quick and very nice quality. Not my first time ordering from them and definitely won't be the last
Report
Jason David H.
Dec 24, 2019
I ordered a gift for Xmas
I ordered a gift for Xmas. The estimated shipping time was well within a week before Xmas. I am writing this on the 24th. No package. Canada post says they wrote a label for my order and that's it. Not happy. Even if I get the item it will be too late.
Response from Rebels MarketDec 27, 2019
Jason, I am so sorry that your order didn't arrive on time, unfortunately, many carriers are currently behind due to this being their busy season and due to weather delays. We strive to ensure that our orders are delivered on time. However, we want to make this right for you and to ensure that you receive your order. Please contact us at [email protected] with your order number so we can get to the bottom of this for you. Once again, I am very sorry for the frustration of this situation, I hope that we can help make this right. Sincerely, Belle
Report
Tracy J.
Dec 10, 2019
They stand behind their products; they care about your experience
Had an initial delivery problem with my order. PayPal wouldn't help at all. The actual merchandiser did not communicate well. Frustrated, I finally went to Rebels Market directly. BEST DECISION I MADE. Belle at Rebels Market was responsive, courteous, informative, concerned, and made me feel VERY valued as a customer. RM took what started out as a horrid experience and pretty much turned me into a very loyal customer. I finally did get my order, and the items were wicked cute and true to the website appearance. Can't speak to others' experience, but for me? Rebels Market stood behind their shopping experience and didn't let it go until I was satisfied. Old fashioned customer care right there. I am VERY impressed with them. I trust them going forward and like I said, their merch is super cute!
Response from Rebels MarketDec 10, 2019
Tracy, I am so sorry again for the frustration of this situation, it is my pleasure to be able to assist you with this. I will continue to keep an eye on your order until I'm sure you've received it. Hopefully, you love the item once it arrives enough that we can turn this 1 star into more. I hope you have a wonderful day. Sincerely, Belle
Report
Kevin L.
Dec 7, 2019
They are a great company that sells…
They are a great company that sells really get items like leather jacket that is made of real leather and it is better than the faux leather jacket that doesn't last long
Report
Amber K.
Nov 16, 2019
The corset I received in the mail was…
The corset I received in the mail was way more than I expected! It wasnt the cheap pleather material. You can adjust the size to your liking and it's worth every penny!
Report