Milagros G.
Customer service is amazing and they…
Customer service is amazing and they always get back to me to let me know whats going on with my shipment.
RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.
Rebels Market (rebelsmarket.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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284 approved reviews, newest moderated first
Milagros G.
Customer service is amazing and they always get back to me to let me know whats going on with my shipment.
aleigh D.
Bought a really cool ouija print purse and it started ripping a week after I spent $60 on it. One of the bottom grommets fell off as well. Super disappointed.
Response from Rebels MarketMar 9, 2020
Aleigh, I am so sorry you're not happy with the purse you purchased and that it started ripping. Please contact us at [email protected] with a photo of the damage so we can hold the seller accountable for a refund or a replacement. We want to make sure you're happy. Sincerely, Belle
Curtdog 0.
This is the site I have been looking for and it has taken me decades to find it. Tremendous range of slightly out-there kit, storming Steam-punk attire and plenty to embellish even the most fabulous of ladies just that little bit more. Very happy with the product and delivery time; I don't buy masses of clothes but I reckon now that I'll be buying them all from here.
Toni Spain O.
Love love love my new red sequin corset. I ordered a large (normally a medium but big chested) and it fits and looks great. I needed it quickly and the shipping was fast. I received the corset in time for my burlesque show and it went great. Thank you!
johanna
Placed and order two weeks ago and now it was cancelled by the seller due to the lack of items. Hope I’ll get a refund. So tired with these crap online stores, buy somewhere else.
Response from Rebels MarketFeb 4, 2020
Johanna, I am so sorry that your order was canceled after two weeks of processing due to a lack of stock. Typically, these types of cancellations are very rare, however, I do understand that they cause frustration. I would like to look into this for you, please contact us at [email protected] with your order number so we can get to the bottom of this and ensure that the seller maintains their product stocks better and can make this up to you. Sincerely, Belle
Georg H.
Die bestellte Jacke war sogar in Größe S zu groß und entsprach offensichtlich nicht den gültigen Größenstandards (Herstellung in China). Die beabsichtigte Rücksendung gestaltete sich so umständlich und die Paketkosten wären selbst zu tragen gewesen. Sie hätten fast die Hälfte des Kaufpreises der Jacke ausgemacht. Daher haben wir die zu große Jacke letztendlich behalten. Wegen dieser Schwierigkeiten werden wir nie wieder etwas über RebelsMarket bestellen. Finger weg! Bestellt lieber direkt bei den Geschäften von denen RebelsMarket bezieht. Gibt weniger umständliche Probleme.
Response from Rebels MarketFeb 4, 2020
Hallo, es tut mir so leid, dass die von Ihnen gekaufte Jacke nicht passt. Wir sind Ihnen gerne bei einer Rücksendung behilflich. Bitte kontaktieren Sie uns unter [email protected], damit wir uns um Sie kümmern können. Mit freundlichen Grüßen, Belle Hello, I am so sorry that the jacket you purchased didn't fit, we are more than happy to assist you with a return. Please contact us at [email protected] so that we can get you taken care of. Sincerely, Belle
BC2020
If I could go lower I would, I ordered a dress in May of 2019 and still have not received it or been issued a refund. I have tried reaching out multiple times to cancel my order or get the dress with no response from anyone. I will never order from this website again.
Response from Rebels MarketJan 20, 2020
Hello, I am so sorry you haven't received your order. We take our customer's satisfaction very seriously and want to ensure that you receive and are happy with all of your orders. Please contact us at [email protected] with your order number so that we can look into this situation and get this taken care of for you. Sincerely, Belle
RJ
Product was as described and shipped in a timely manner.