Rebel GypsyReviews of rebelgypsy.com

Terrible company with even worse customer service. They clearly purchase the wigs from a wholesaler and sell them at a more expensive price. The face of the site Amanda Lawrence is also a racist and most of her lives have Trump flags and confederate flags in the background. As a black woman that’s a no-go for me. Hard pass.

I ordered wig roulette twice. The first time was 8 months ago, this time 3 weeks ago. I received the same exact wig. The issue is that I asked during a live if it was wigs currently available. The answer given was yes. This wig wasn't even listed 8 months ago when i received it the first time. And then again months later. It is still not listed as being available for sale. It's kind of shady and annoying as no one wants a wig with a headband twice. Will not be buying again. Definitely switching to ebonyline.

This company is horrible. Unethical, if not illegal, business practices. I ordered 3 wigs. Not even a week after ordering I requested to cancel my order. I was told no that they don't refund or cancel orders that "all sales are final". The wigs hadn't even shipped yet so I fail to see the reasoning behind that policy except to trap people into buying from them. Waited almost 3months for wigs to arrive and I immediately returned them to sender without opening the package. This was 3 weeks ago and I have not received any aof my money back so that's theft and I will be pursuing charges against this company. I have reported it to the BBB, FTC, and the states attorney generals office. She has failed to respond to any of their attempts to reach out and I believe it's because she knows she is in the wrong and is trying to avoid issuing a refund. I have also reported this to my bank and she's ignored their attempts t9 communicate as well. I will be filing charges against this company to get my money that way. Awful company. I do not recommend.

Both wigs I ordered were special order & were not able to fill order, I could not find anything comparable to replace them & was denied a refund. Could only buy merchandise from the website plus was given $25. for each wig. But couldn’t find anything I wanted??

No shipped order they took monies though 10 days ago. No customer service response to issue.

I would give zero stars if I could. And, like many others I am sure that the owner of Rebel Gypsy will flag this review for removal. I previously had a VERIFIED review here and it mysteriously disappeared. For those of you that AL has accused of being me, I’m sorry. I guess I’m omnipotent! I ordered with a friend who also wanted to try wigs. We waited and waited and finally delivery day arrived! Our wigs were okay, but not how they looked on RG’s website. Then one day we were in a local beauty supply and there was my “special order” wig on a mannequin. I thought AL had these custom colored and cut! And it was not human hair anything. Pure synthetic. And $100 less than I paid RG. That led me to do some investigating and comparisons. RG wigs are not designed by her. They have no human hair in them. They are not specially made for her. And if you believe that a factory will run a line to produce ONE wig, just for little old you; I have a bridge to sell you. AL spouts a great message. That she clearly doesn’t believe or apply to herself. She could have a truly amazing business if she had a legitimate business. Do your research. Look at her replies here just to start. Is this how a reputable business owner behaves? This is not how retail works! And TP, shame on you for allowing a constant barrage of abuse from this business to her customers.

I found this company in March, via Facebook. Having never worn a wig before, I thought this company was terrific in the way it supported women. As the months have gone on, and I have realized that I can purchase everything from this company somewhere else for less money, and the fact that I do not receive my products within the time frame promised, I wish I could give it zero stars. My last order, placed two months ago, has still not shown up. Up. When I emailed the company and told them that taking my money and not shipping my product was the same as stealing, they sent me a tracking number for somebody else's purchase in another state. Again, if I could give zero stars I would. Customer support is terrible. The owner only cares about her bottom line. I wish I knew in March what I know now. Edit after receiving reply from Rebel Gypsy: I don't need a business license to purchase from authorized Bobbi Boss, Outre, Mane Attraction, etc. retailers. My review was 100% truthful. I ordered product from you, after more than the 6 weeks stated on your website had passed, I reached out about my product, you never sent it and refused to give me my money back. When I wrote back that not shipping me product after taking my money was the same as stealing, you sent me a tracking number for someone else's order with a message that I would get my stuff soon. However, in your reply to this review, you accuse me of using you, and you assume that I know nothing about owning a business, how to purchase the same products without a business license for less money, and that I don't support an entire family on my own. Great example of stellar customer service. Any other business would do whatever it took to keep a customer, not berate them.

Wow where do I start! After about 10,000 out and 100 wigs in I’ve noticed a lot of changes where the wigs were mentioned “human hair blend” no longer mentioned in descriptions now. All this time I thought the wigs I was purchasing were a human hair blend! Even on the live video sales she had it was always mentioned that they were a human blend! Ive also noticed alot of women in the Rebel Gypsy FB were no longer there. I became suspicious about the wigs when I had 4 wigs that were special ordered and had been waiting for them for months and received an email that all 4 she could no longer get them and I would have to pick another replacement! I don’t understand why not just give my money back I didn’t want another wig! No it was always app credit. Bottom line I have heard from other women the problems with Rebel Gypsy and finding out that the wigs I have ordered were marked up 3x over and the same wig was less elsewhere and that they were NOT a human hair blend! She cuts tags out so you don’t know the real manufacture! It’s sad to say that I could have spent 3-5,000 for all my wigs instead of being price gouged for 10,000. I have since done my own research and feel like Rebel Gypsy is overpriced and selling wigs with false claims! Be ware of what you’re buying and know that the same exact wig that she’s selling is a 30.00 wig which she sells for 150.00 and you think you’re getting a deal! Not to mention the Lux wigs! Mark up any?????? Save your money ladies! You can buy the same exact wig sold to other boutique or wig shops for less! She claims these wigs are her own from her manufacture which is lies! Lesson to be learned on my part after spending 10,000