Rebel GypsyReviews of rebelgypsy.com

I’m writing this review to put the facts out there. Previously over the past year, I have made several several purchases from Rebel Gypsy and Amanda Lawrence however, most recently I purchased a wig that was shown on live when I received the wig it was nothing like the wig showing on the live, the color was different. The length was different, I contacted customer service to advise them, I got nothing back. I made a second attempt to contact Rebel Gypsy, again nothing back at this point iMessage Amanda Lawrence on her Facebook page via private messenger. Explain the situation at that point she told me to take a picture of the wig in the daylight and send it to her well, I told her that I wasn’t gonna take the picture in daylight because on the live it was taken in front of photography lights or , ring light . So I put up my ring light and took a picture and attempted to send her a picture of the stock wig that was shown on the live and a picture of the wig I received however, only to my dismay she blocked me. She blocked me on Rebel Gypsy app and she blocked me on her own. In addition to blocking me on Rebel Gypsy app, she took away approximately $50 credit that I had. She didn’t want to hear the facts, she didn’t want to hear the fact that her clothes are found on Amazon that she sells her wigs are found on Amazon and TikTok and Bobbi boss. So at this point I would say probably three weeks have passed and I was giving her the opportunity to make this right and she didn’t respond so then I had my attorney send an email, she didn’t respond to my attorney therefore I had to take further action, which was one last try prior to taking this matter to court. So I’m not trying to scam anybody just so the people out there know I was the ones scammed. I was asking for my credit back and the cost of the wig that I purchased again to this date which is October 10. Have yet to receive anything correspondent anything so after a few more days, I think the final action will have to be taken and then takes it from there. So just a wise if you purchase wig from her, she claims that her own wigs that she manufactures them, which is a total lie in one of my wigs. You could see where the manufacturer tag was cut out so I asked her you know where her manufacturer tag was and she’s like oh why manufacture my own wig and I don’t have to put a tag in there, so right there throws out red flags. Just out of curiosity I saw that she has a checkered skirt on I go to Amazon and there’s that same checkered skirt so just a heads up if you’re purchasing from her just be cautious. I thought I was cautious, but and I thought we were friends, but obviously I got stabbed in the back with that one if you got any questions or anything about this, please feel free to ask. It’s just for awareness purposes.

I made an order with Rebel Gypsy for 2 wigs and 2 things of clothing. I received the clothing but not the wigs. I noticed in the app that they split the clothes and wigs into two separate shipments. Well, after I received the clothes on 9/23/24 I decided I would give the wigs a couple more days. I went to try and check the provided tracking number and it stated that the tracking number was wrong or hasn’t been picked up yet. It is now 10/1/24 and I still have yet to receive the wigs. I reached out to customer service by email (because there’s not a phone number to call so you can talk to someone) and they told me USPS says the items were delivered. Yes, the clothes were delivered, not the wigs! So, I replied back to the email that they originally applied to and I attached pictures that it was broken into two shipments and that the tracking number for the wigs doesn’t even work. Still nothing. I’m very disappointed and I think it’s crazy you don’t have a phone number posted for people to call for customer service. Will not shop here again.

I started my wig journey with this company and Unfortunately almost walked away and was just going to wear hats for the rest of my life because of my experience. I put a product on my waitlist and after receiving my first wig I realized that I needed a lower density wig. I tried to cancel an order that was off from my waitlist and it wasn’t even shipped yet! I initially received an email stating that was absolutely no problem… Then a week later she shipped it anyways! I messaged her again trying to resolve the issue asking if I didn’t open the package and just send it right back for a store credit or an exchange again I was told absolutely no problem not from her but an employee… Then I received an email from her stating all sales are final and I am pretty much S.O.L This is such poor customer service and sending mixed Signals to a buyer. You should honor your initial response!!!! After shopping around and finding Chelsea Smith cosmetics wigs which are a lot more affordable and the fibers are amazing!!! Not to mention the outstanding customer service!!! If I were you I would buy from a different company this woman has no idea what customer service is about , sticking to your word when you tell a customer something shows the integrity of a business. Something Amanda really needs to learn!

Soooo many wrong wigs were sent, she makes you prove it's the wrong wig and will even argue about it. The clothes are cheaply made and the free jewelry is fabric glued to a backing that is similar to what kindergarten kids make you for mother's day. Such a waste as they go straight to the trassh! Amanda charges ridiculous amounts so she can make you feel like you're getting a deal with her cash back sales. Within hours of putting one in it will be a tangled mess and lose all it's softness. Throw n go? What a joke! I spend more time trying to style these than i ever have with my bio hair. The caps are insanely uncomfortable and itchy. I go nuts and can't wait to get the thing off my head. Read the other reviews if she doesn't try to bury them first.

I did get the right wig and i am trying to get my money back.

I am thoroughly disgusted with Rebel Gypsy and owner Amanda. I placed an order and she turned around and refused my order. She refunded my money, blocked me from the company entirely with no explanation as to why. I do know that one of her gals that does lives for her doesn’t like me and is all about drama. So I’m sure this individual has bashed me to the owner and the owner has sided with her and has chosen to ban me. I’m not the only one she has done this to. A sale is a sale. If you’re going to keep refusing orders because your employee doesn’t like someone, you’re going to go out of business. This company and the individuals that promote it are all fake and two faced…..stay clear from this company!!

2/16/24 I wanted to update my review. After I posted this previous review I was sent a email with a gift card that more than covered my wig order. I haven’t received the wigs yet but glad that Amanda the owner resolved the issue. I ordered two wigs from Rebel Gypsy in September 2023 was told one was out of stock and gave them the name of the wig I wanted I keep texting in the Rebel chat, facebook page and still no response I asked for the wigs or my money back and still have not received a response. I talked directly to Amanda the owner told her my dilemma and still no response. I just want my wigs or my money

I ordered the “Persuasion” wig based on the video online and the pictures of a soft brown color, with clear blond highlights. It was an expensive wig, but I decided to go ahead based on the style and color. The wig I received was dark brown, with an overall reddish cast, nothing like the pictures and video. The dark color looked very harsh on me; I reached out to RG and asked to exchange the wig for the correct color as shown in the video. After a lot of back and forth, I was told the color I received IS the color in the video, which is impossible - the wig I received has not ONE blond hair in it!! I know monitors can make colors looks different, but there is no chance that the wig I received is the same color as the advertised wig. I was told no refund, no credit towards a future purchase, no exchange. The misleading video and pictures are STILL on the website. I believe the wig in the video is human hair, and the synthetic wig I received is a cheap China-made knock off. This site is a SCAM. I am contacting PayPal to reverse the charge. BEWARE!!