Ana
don't expect to actually get your money
They won't actually give you your cashback. You'll do everything right, it'll track, then the hotel will mess up with charging you and they'll say 'sorry, they made a new booking, you dont get your money, but please keep using our service.' oh, and they deduct money from your balance if you're inactive too long. edit the response below just repeats that same 'explanation' and acts like they can 'walk me through' correctly making a booking even though the issue was with the hotel not processing payment correctly and not with anything I did.
Response from RebatesMeAug 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share it. For cashback to be issued, it’s imperative that the rebate process is completed in its entirety. With travel, that means the original booking made through RebatesMe must be processed and completed as planned. If a booking is left unprocessed—such as when payment is not completed online—and a new booking is created on-site, there is no click history linking that new transaction to RebatesMe. Without that tracking connection, our hotel partners cannot confirm or approve cashback. We understand how frustrating this can be, and we strive to make the process as clear as possible so users can earn the rewards they expect. If you’d like, our support team is happy to walk you through the exact steps to ensure your future bookings qualify without issue.