FIONA R.
Victor was very helpful
Victor was very helpful

ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.
ReasonLabs (reasonlabs.com) has 492 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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FIONA R.
Victor was very helpful
Van
I think it just lacks some engagement with non-tech-savvy users. A more attractive user interface for non-advanced users should be able to help.
Alex
Its so damn annoying getting notifications non-stop and ive been trying to get it off WORST THING EVER
Response from ReasonLabsAug 26, 2024
Hello Alex, If you wish to learn how to easily deactivate RAV Endpoint Protection notifications, you can follow our video tutorial at https://youtu.be/0co3lCpZfI8. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
Kerry M.
Very helpful thank you
FLAVIO MUSSA T.
I don’t want more
Response from ReasonLabsAug 26, 2024
Hello FLAVIO, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Max L.
Hat sich ohne mein Wissen installiert. Alles was sich einfach so irgendwo mitinstalliert generell unseriös. Macht auch ne Menge Arbeit den Spaß vollkommen vom System zu entfernen.
Response from ReasonLabsAug 17, 2024
"Hello Max We tried to find your customer service request and didn't find your name (Max Löwenzahn). We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
Débora T P.
Acredito que a plataforma deveria ter a opção do cliente cancelar a inscrição. E não ser obrigado a contatar um atendimento da empresa.
Response from ReasonLabsAug 17, 2024
Dear Debora, Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence. Regards, ReasonLabs Support Team
Adeola O.
Thank you for your support.