UpdatingReviews of realtorrelay.com

Response from UpdatingJun 21, 2026

We dispute the claims made in this review. Your refund request is actively in process and being handled according to our membership agreement, the same process every member goes through. Posting a public review while that process is still underway, rather than allowing it to be resolved through the proper channel, is not a fair or professional way to handle an open dispute. We have sent leads to your account as agreed, and any concerns about lead quality are part of what's currently under review. Jumping to a public review instead of waiting for that process to conclude does not reflect well on either party.

Response from UpdatingJun 21, 2026

We dispute the claims made in this review, and we will not let them stand unchallenged. Calling our company "liars" is a serious accusation, and one our documented records directly contradict. Our CRM logs confirm that 3 leads were delivered to this account during the membership term, each with a full timestamp on file, this is documented fact, not a matter of opinion or recollection. The claim of having "proof" that conveniently cannot be shown is a familiar pattern, and we would welcome it being submitted through any formal, verifiable channel, because our own records are open to that same scrutiny. With 22 years in this industry, this reviewer is well aware that lead generation services deliver leads, not guaranteed sales, a distinction that does not change based on a single client's dissatisfaction with outcomes. RealtorRelay stands fully behind the accuracy of our records and the integrity of our service. We take misrepresentation seriously, and we encourage anyone reading this to evaluate our service on documented facts rather than a single unverified account.

Response from UpdatingMar 27, 2026

Thank you for sharing your feedback and for your many years of service in the real estate industry. We truly respect the standards and guidelines established by the National Association of Realtors (NAR) and appreciate professionals like yourself who help maintain integrity within the field. We would like to clarify that our company name is **RealtorRelay**, which is a distinct brand name and not intended to represent or impersonate the term “REALTOR®” as a designation of membership or professional status. Our platform is designed to facilitate **referral connections between licensed real estate professionals**, and we do not claim to be affiliated with, endorsed by, or an official product of the National Association of Realtors. We fully understand the importance of trademark compliance and industry regulations. Our branding is intended solely to describe a **referral relay concept within the real estate ecosystem**, and we continuously review our materials to ensure that they are clear, transparent, and respectful of industry standards. RealtorRelay is a **legitimate referral network platform** created to help real estate professionals expand their opportunities through structured referral connections and CRM tools. Our goal is to support agents and brokers, not mislead them and we take feedback like yours seriously as we continue improving our service. We sincerely appreciate you bringing your concerns forward and wish you continued success in your real estate career.

Response from UpdatingMar 19, 2026

Mr. Mitchell, We take feedback seriously, but we strongly dispute the claims made in this review as they do not accurately reflect the facts of your engagement with our company. For transparency, you enrolled in our Discovery Plan on February 25, which is explicitly defined as a non-refundable, one-month validation plan. This was clearly outlined in the agreement you reviewed and signed prior to onboarding. As per our commitment, we began service delivery and provided you with a lead on March 2. The remaining deliverables were in progress; however, before completion, you chose to dispute the service and issue warnings. Despite the fact that the plan is non-refundable and all terms were agreed upon in advance, we still proceeded with issuing a refund as a gesture of goodwill and professionalism, even though we were under no contractual obligation to do so. We maintain full documentation of the agreement, communication records, and service activity to support our position. Our company operates with transparency and integrity, and we are committed to delivering value to our clients through clearly defined terms and mutual cooperation. We respectfully ask readers to consider that successful outcomes in any service-based business require collaboration and engagement from both parties. If you have any further concerns, we remain open to discussing them directly and professionally. Sincerely, RealtorRelay LLC

Response from UpdatingMar 19, 2026

Hello Stop Spam, We have seen your profile, and it appears that you post reviews randomly. Simply receiving a text from any company and immediately posting a public review is not responsible and can unfairly damage a company’s reputation and affect its business. After reviewing the text you received, we found that it was mistakenly sent by one of our sales executives acting on his own. We have taken strict action against him to ensure such incidents do not happen again. While we take full responsibility for this isolated mistake, posting this review has a very negative impact on our business and reputation. RealtorRelay strictly follows all federal regulations, including the Federal Do Not Call and Do Not Contact lists. We do not send unsolicited messages to anyone who has opted out, and we take complaints regarding communications very seriously. Regarding the Katy, TX address mentioned: our office is registered at a coworking business location, which may be shared with other businesses for mail handling purposes. This is a legitimate business address. In fact, anyone is welcome to visit us there. We remain committed to transparency, compliance, and delivering professional services to all our clients. If you believe you received an unintended message from us, please contact our support team directly at [email protected] or +1 (346) 214-6333, and we will investigate immediately. Thank you, RealtorRelay LLC