Anthony
Verification and Safety Concerns
I don’t recommend ordering from Real Peptides. I ordered “Trinity-X,” which was advertised with a COA, but I received a vial labeled “GLP-3 R” instead. The vial had no batch, lot, or serial number, and customer service told me their vials currently don’t include batch numbers. That made it impossible for me to verify what I actually received. After raising concerns, I lost access to my account/order history, support stopped responding, and the compliance email on their website bounced back. This was a very concerning unsafe experience, and I would not order from them again. Edit: In response to your reply: My refusal to purchase packaging materials and spend time returning a completely unidentifiable chemical does not change the fact that you shipped an unknown powder with no lot or batch number. It was impossible to verify against any COA. I am not trying to "retain merchandise", I am refusing to be further inconvenienced by your mistake. Perhaps in your next reply, you could provide your reasoning for shipping mislabelled substances with zero batch tracking. Note to future buyers: Please notice that their online COAs do not feature corresponding batch numbers, making quality verification impossible.
Response from Real PeptidesSep 10, 2026
Hi Anthony, we’re sorry you came away from this interaction with this impression. We do, however, want to provide some important context regarding what occurred. After you raised your concerns about the product, our team provided you with a prepaid return label and offered a clear path to have the matter resolved. You were asked to return the product so it could be reviewed appropriately. Rather than returning it, you insisted on receiving a refund while also retaining the product. We’re simply unable to accommodate requests for both the merchandise and a full refund. The restriction on the account was related to the nature of this dispute and the repeated demands made during the resolution process; it was not an attempt to prevent you from raising legitimate concerns. We stand by our commitment to addressing genuine product and customer-service issues fairly and professionally, and we remain willing to resolve matters through the appropriate return and review process.




