Real MediaReviews of realme.com

Ho acquistato un Realme 8 G5 Ho acquistato un Realme 8 G5, Mi aggiungo agli altrI utenti con una recensione negativa, in quanto l'assistenza è inesistente. Consglio all'Azienda Cinese casa madre di togliere ogni assistenza alla ditta presente geograficamente in italia e adottare assistenza online con operatore in chat, con possibilità di chat con traduzione automatica, oppure un altro sistema equivalente da gestire in proprio. Così risparmierete molto denaro da investire soprattutto sulla comunicazione ed assitenza con il cliente, e guadagnerete in reputazione, piuttosto che pagare l'Azienda italiana per fare insultare e fare scappare i clienti. Le molte recensioni negative dei clienti faranno fallire la vostra Azienda, Aggiornamento del 22/02/2023, dopo upgrade al software EMUI 4.0 con android 12, il telefono è inutilizzabile, si blocca e si frizza in chiamata, si blocca il touch, non funziona la rete 5G, ogni volta bisogna riavviare il telefono, l'assitenza ovviamente continua a non esistere. I bought a Realme 8 G5, I add myself to other users with a negative review, as assistance is non-existent. I advise the Chinese company parent company to remove all assistance from the company geographically present in Italy and adopt online assistance with chat operator, with the possibility of chat with automatic translation, or another equivalent system to be managed on their own. In this way you will save a lot of money to invest above all on communication and assistance with the customer, and you will gain in reputation, rather than paying the Italian company to insult and make customers run away. The many negative customer reviews will make your company go bankrupt. Update dated 02/22/2023, after upgrading to the EMUI 4.0 software with Android 12, the phone is unusable, it freezes and freezes in calls, the touch screen hangs, the 5G network doesn't work, every time you have to restart the phone, the assistance obviously still doesn't exist.

I purchased a realme one in 2018 its screen got damaged in 2021 I bought it to service center they told me it is end of life worst after sales service. Then I purchased realme 8 5g worst phone ever

This will justify my rating "This call is being recorded" After hearing this my contact I called gone MAD at me. Pathetic feature of latest color OS update. DO not buy real me phones.

Refused to replace the charger which burns and 0 customer service after-sale Order Number:-152081163684979712 (Placed on Dec 05,2019 20:32:22 PM GMT We bought 3 phones till now and one phone charges is burned and they refuse to replace it as the phone bought less than 2 weeks ago. Now from the UK, we have to pay to return the item to France which is ripped off. I'm Totally upset and wish I could buy which service is from the UK only. We'll never buy any from realme now.

Bought a mobile from Realme's European site, as they also provide a version with a UK plug. When the phone arrived the packaging was damaged and the phone inside was bent in half. Knowing that this was probably the courier's issue I contacted Realme. This is where the issues began. The company only have the option to contact them by email. They are extremely unresponsive, and three weeks on I'm still left with a broken phone and no idea when this is going to be resolved. I would strongly recommend avoiding this company at all costs.