Ralph T.
I ordered the glasses on 9/20
I ordered the glasses on 9/20. I kept getting emails indicating the process, received order, getting package ready, etc. I then get an email stating the glasses have been delivered to a place in Wisconsin, I live in Texas, and they are available at this location. I quired customer service about this and they replied, check in neighbor's yard, behind bushes, garage etc. I went back and forth with them. I received another email from customer service, with another tracking # than previously given. I checked with the local post office only to find that tracking # came from a different vendor and went to another addressee. I check the tracking # previously given and it was invalid. My latest from customer service was, get the post office to provide documentation verifying the tracking # and details. I'm not doing the research for these idiots. A great scam if ever!!!! Buyer beware!!!
Response from ReallytrendOct 23, 2026
Dear Ralph Townsend, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team