I had an issue with my account and the customer service really understood the situation and was able to fix my issue. They are kind and understanding and didn't treat me like how any one of the big 3 have.
MM
Michael M.
REALLY Wireless The Best Carrier, Customer Service & Most Secure
I was with TMobile for 20+ years. After the two data breaches and my information all of my information being leaked I decided to try and find a new carrier. Honestly I didn't think there was a carrier that was secure and didn't store or share data. Then I found REALLY DeWi and I could not be happier. I have way better service and have yet to run into a dead spot. My bill is much cheaper and they do not store and information at all anywhere and all messages and phone calls are encrypted. I also needed to contact customer service and they went above and beyond in every way and quickly as well. What more could you ask for. It does not get any better than REALLY DeWi Wireless. Switch today I promise you you won't regret it.
ZR
Zoe R.
I've already brought 2 people with me!
The process of transferring from my previous provider was quick and easy, and I love that I didn't have to go into a store or even have a long call with either carrier. The instructions that REALLY provided were simple and straightforward. The service and coverage has been great so far, the plan is super fair and inexpensive, and I love that they are protecting my data. I couldn't be happier, and have already told 2 people who have switched over as well!
CG
Christopher G.
Great Experience
Really is going to be a huge gamechanger in the cellphone market. The customer service and actual service are wonderful. I can't sing their praises enough. Give them a try, you won't be disappointed!
BN
Billy N.
Just wanted to give a huge thanks
Just wanted to give a huge thanks to the Really customer service team. My phone got stolen in Tokyo and had a difficult time getting past the 2-way verification. Once I purchased a new phone, they were able to help me transfer my cellar service to my new phone and start recovering my iCloud. 10/10 experience
LM
LA M.
The experience has been so good..
The experience has been so good... Get this... My WIFE has noticed and decided to leave our old carrier and join me...
That should be enough to convince at least half of the population of the United States to migrate as well...
Seriously love everything about this network it's been super helpful and super easy and super affordable!!!
How about y'all tell me why you haven't switched yet?!?
CW
Codey W.
Positive
Positive review for a positive experience. What I can say is that their customer service is always positive.
KP
Katelyn P.
REALLY (Encrypted Wireless)
For starters, I just want to say how amped I am that REALLY exists! Privacy & Security are critical factors for me-both in my business life, as well as my personal. I’ve literally dreamed of the day that an encrypted wireless network would launch! Another critical tally when I’m considering a company - customer support! I fully support AI, who doesn’t? HOWEVER, too many companies today throw human interaction out the window with strict only bot interaction, and it’s incredibly sad! A bot routed my support request this morning adequately and the support team member Ayin had an answer for me in their first response - after introducing themselves. Which, is another relief! I feel like every customer support representative that I’ve spoken to in 3 years just repeats my words back to me - literally, as if they’re a bot, too! It boils my blood! I never get anywhere with whatever I’m trying to troubleshoot because half of America is stuck in an era of desperation for quality customer support - but lack customer CARE while speaking in a bot haze of ensuring that they KNOW what you’re inquiring - but never properly fix said problem. I’m breathing in sweet relief that REALLY has actual real HUMAN customer care support - who actually, REALLY troubleshoots support inquiries! To wrap this up, I live out in the middle of nowhere in Upstate, NY - and I’ve had various wireless providers in the past 3 years - the majority of which have dead zone service - pleased to report that I have adequate service consistently since activating my instant eSIM a few hours ago! Very excited to a part of this (everyone will be hearing about this from me!) and I’m even more excited to finally have quality, PRIVATE & SECURE wireless service - with quality customer care support from humans to back!
If you’re considering the switch - DO IT! You’ll thank yourself later!