Reality RacingReviews of realityracing.co

Company is more focussed on money than customer service and will try to milk you for as much money as possible. They automatically sign you up to their subscription even if you untick the box for it and they intentionally make it hard to cancel it. And if you actually end up canceling it or if you chase a refund they “blacklist” your details so you can’t buy from their site again because you are not profitable. I don’t recommend buying from them unless you are prepared to lose a decent amount of money. Not to mention their shipping is horrendous, even if you pay for express shipping it takes decades to get to you.

STAY AWAY FROM THIS COMPANY!!!! I ordered an item for a Christmas gift, it said it would be here within 2 weeks, and I have yet to hear anything. I have reached out several times and have gotten no response. They most certainly took the money out of my bank account though!!! I wish I would have read these reviews before I ordered, so frustrating.

I placed an order on December 6, 2025, for a total amount of €56.49. After payment, no tracking information was provided for over 20 days, despite multiple written follow-ups. I received contradictory information from customer service regarding shipping dates and inventory status. At one point, I was told the order had not shipped due to lack of stock, while I was already in possession of a valid tracking number showing the package was in transit. The origin of shipment was also inconsistent: initially announced as shipping from the United States, while the official tracking confirmed shipment from China. Due to these repeated inconsistencies and delays, I formally requested a full refund. The company only offered a partial refund, which I refused. After this refusal and formal notice, the company attempted to debit my bank account an additional €42.57 without my authorization. The transaction was blocked by my bank. A chargeback procedure has since been initiated through my bank. I am posting this review to document my experience factually and to encourage potential customers to be extremely cautious before ordering.

Esto es una estafa. Ni intenten tener paciencia en que llegará así tome más tiempo. Directamente no va a llegar

Waited 3 weeks, items never shipped so requested a refund. Within a day they “processed the refund” and said I should receive it within 3-10 days. It’s now been over 2 weeks with no refund or any proof of refund, and all the tell me is they are “contacting our financial team and will give you an update as soon as possible”.

I placed an order with Reality Racing on December 15, 2023, and paid extra for expedited shipping because the estimated delivery date was December 23. It's now December 29, and the order hasn't even shipped yet. When I followed up, they explained that expedited shipping only applies after a 2-3 week processing time for custom shirts, which wasn't clear at all during purchase. The initial delivery estimate feels deceptive, as it led me to pay more for essentially no benefit. Customer support responses are polite but vague, with no apology or real resolution offered. I'm still waiting without a firm ship date. Avoid if you need timely delivery, great concept, but execution is lacking.

Je déconseille. J'ai passé une commande en novembre. Depuis j'ai reçu 1 seul mail me disant ma commande avait éte prise en charge. A ce jour je n'ai rien reçu. J'ai envoyé 2 mails pour savoir ou et quand arriverait ma commande et je n'ai reçu aucune réponse.. j 'espére que je serais bien remboursée quand je vais faire la demande si je ne reçois toujours rien.

Ordered on Dec 6th, bought a tshirt for my grandson for Christmas, nothing came. Tried many many times to contact the company, on Facebook, their own website, email, everything. No reply. No updates, and seems to be stuck on Day 14 of a check. Can't even contact them for a refund! Avoid this company, seems like a scam.