Real AuthenticationReviews of realauthentication.com

They changed the web page couple of months ago and the service has gone down hill. I used to get a response within 24 hours from the customer service but not now. Some information from my account is not transferred to the new website, messages have been lost. I cannot access the course I signed up to on the old website either. contacted customer service but no response so far. I cannot message them form my account like before either and the new contact page has limited characters. So have to send two separate messages to them.

I tried them out and trusted them cause i wanted to know whether they have any idea what they’re doing. They claimed a Gucci Trackjacket from this collection that I personally purchased from Gucci Store and have a proof of purchase for; they said was counterfeit!  They habe no professionell skills and the point is as they tell authentic items are fakes, they also claim Fakes as authentic. Moronic imbeciles, with no training. Do not use this service. You wont get a result you can Trust in.

We couldn’t find the receipt for a YSL bag we wanted to sell, so we asked these guys for an authenticity. They came back minutes later saying the item was counterfeit, meanwhile my other half arranged a replacement receipt and we sold the bag. This service could be a random bot for all we know, but they certainly can’t authenticate things which tells me they have probably authenticated things which are NOT authentic. *Update: I have been told that this company has asked for more details - a YEAR on? No they haven't actually. They have just tried to flag every poor review as if it is fake. It is not.

Never replies to my messages...guess I won’t be upgrading the service I used or use this company again.

Dear all , I really like this site, and believe them, because some of stuff I have checked after in the boutique also. Your answer was the same also. But can you please answer in message centre also? Because I dont like to pay for one authentic 3 times. When I tried to pay with card- it was mistake. But then realized that from my card was taken 3 times for 18€! Order for 7/15/2019 for Chanel bag. P.S. Thank you for quick answer and quick problem solving! It was just misunderstanding between bank and site. thanks!

I now send all of my online purchases to RealAuthentication.com for authentication. Turn around in a day or less. They even caught a “super fake”! I’m very happy with their services!

I don’t normally take the time out to write about a positive experience, but today a friend of mine and I were vintage shopping and we came upon a Chanel handbag. I’m by no means an authority on handbags but I remembered my mother having a similar Chanel handbag when I was a little girl. Excited, I bought the bag but then my friend put doubt in my mind that it may not be real. I found realauthentication.com online. I sent all the required photographs and the results were…my Handbag is Authentic!! I am so thrilled. The website was extremely user friendly. Real Authentication gave me a quick turn around. Once they confirmed the handbag was authentic, I went ahead and added an Authenticity Card to my order to show my friend and tell her "hey, my vintage find is REAL!!!" Thank you Real Authentication, I couldn’t be happier with my experience, your service and professionalism. I posted for my friend Angelique

Great & very fast response time.