RealalcazarsevillaReviews of realalcazarsevilla.com

I purchased tickets/tour for the Real Alcázar of Seville after seeing a sponsored search advert and website messaging that gave a strong impression of an official/authorised route to buy and referenced “Free Cancellation.” The advert read like this: Official Tour Seville Alcazar Visit Royal Alcazar of Seville. Book your Alcazar Tickets here. Free Cancellation. Priority access. Official Tour Seville Alcazar. After purchase, when I tried to cancel, I was refused a refund and was told that cancellations/refunds are not permitted because tickets are named and for a fixed date/time. The responses I received relied on standard terms rather than addressing the consumer-facing “Free Cancellation” wording that influenced my decision to buy. What I found confusing (and what I think other consumers should be aware of) is that the operation appears to be associated with multiple names/domains. I purchased through Feel The City Tours, and there is also a separate site/domain used in this space: realalcazarsevilla.com. In practice, this makes it easy for visitors to believe they are on an official monument channel when they are not. For clarity, the official Real Alcázar website uses a .org domain (alcazarsevilla.org). I would strongly recommend visitors check that and compare prices before paying. This review is based on my own experience and written correspondence with the seller.

Warning it's not official site of real alcazar . They take for normal ticket horrible 35Euro, on official site cost only 15,50 Euro .

Es una auténtica estafa, compré en realalcazarsevilla.com pensando que era el canal oficial del Real Alcázar de Sevilla ya que se hacen pasar por ello y no lo es y lo peor es que revenden las entradas a un precio totalmente de usura, mas del doble del precio oficial Me cobraron 39,90 € cuando la entrada general oficial cuesta 15,50 €. No compréis aquí y denunciarlo donde podáis par evitar este tipo de abusos.

Scammer, ti fanno pagare 39,90 per poi fornirti dei biglietti da 15,50 che sono quelli ufficiali. Si spacciano per il sito ufficiale quando in realtà sono una “agenzia” che non offre nulla in più rispetto al biglietto standard

Not official website, price 3 times more expensive.

Une simple arnaque. Il semble être un site officiel mais ils vous font payer deux fois le prix et l’audio guide est impossible à télécharger. C’est une arnaque

SCAM! You pay almost three times the price of the tickets for nothing! Stay away from that website and go to the official one with .org extension.

Jamais reçu les billets, jamais remboursé !