Dee
Customer Service Has Ignored Me
The back rest did not live up to my expectations. I have been trying to get a hold of the customer service to request a refund, but they have not responded. I also sent them a direct message on their Instagram and they have not responded. So I am out $100. Based on my disappointment in their product and the lack of customer service, I cannot recommend this back rest.
Response from readyrocker.comSep 25, 2026
Hi Dee, asking to start a return and not hearing back from us by email or Instagram is on us, and we’re sorry. I’d like to make sure your refund request is handled properly, so please email [email protected] and I’ll personally follow up with you within one business day. -Sara, Customer Experience Lead