ReadYourHeartReviews of readyourheart.com

I canceled an order shortly after placing the order because I realized I wanted the smaller size ring. It took more than 2 weeks from time of cancelation request for them to finally cancel the order and still have not yet received the refund. They offered me a lower price if I would keep my order. Then offered me an additional amount off (but only on my next order) to make my "first experience with them a good experience". I didn't want to accept the additional discount for a future order because I haven't even what their jewelry actually looks like in person. They wouldn't give the additional discount on the current order (but smaller ring). They are not based in the US. Any interaction with customer service is all via email and takes at least 24+ hrs to get a response. Terrible customer service. This was my first experience with the company. I will not be purchasing from them in the future. Would not recommend them.

I absolutely love the ring I purchased - totally five stars. I would have rated five stars but the shipping notification and delivery timing wasn’t five stars; perhaps three stars for that.

Grace and your team were incredible and treated me with care, kindness, and integrity, and made me feel like I mattered!! I honestly have not been treated so well by any other company, including Amazon. They gave me exactly what I had wanted and hoped for. I bought something for my mother-in-law's birthday, and she cried at how beautiful it was. There has never been such great customer service and quality. They are absolutely wonderful.

I purchased a three stone heart engagement ring and after 4 months stones from the setting fell out. We reached out to customer service and was told, sorry but the best we can do is send you replacement stones. I even provided pictures as proof. 4 months is all I got to wear a $300+ ring. I loved the ring, now I hate looking at it because of the missing stones. The ring was not set properly and I strongly feel that they should have offered to replace the ring. What good is the product if it was not set properly in the first place. So sad and disappointing. I was considering buying more products for Christmas, now I'll shop on Amazon. At least I know Amazon will back their products. What a damn shame. I will now have to buy a new engagement ring. Wow.

Nothing it was Great the stone was just beautiful thank you

I ordered a moissanite ring which arrived with one of the stones missing. After a moth 3 further stones fell out! I asked for a refund or replacement. They refused. They sent additional stones which took them 2 months. I took it to a jeweler who told me the prongs would all need to be reset as such poor quality and further stones would fall out. The cost to do that was more than the ring. They offered another ring for $30 which I was not prepared to spend again on such an inferior product. All in all they don't stand behind their product and offer no refunds. Buyer beware!!

Gorgeous ring. My husband gave me this ring as my wedding band. My engagement ring came from ReadYourHeart as well. Love the two pieces together! I recently smashed my hand and caught my rings in a door jam. I crushed this ring and lost one stone. I found it but the prongs were damaged pretty badly. A local jeweler wanted almost 4 times the cost of the ring to fix it. so, I just ordered another one. Love it as much as the first one!

Read Your Heart jewelry is absolutely stunning but how does it hold up? Perfectly 🥰. I shower while wearing the jewelry. I garden and clean the house. I tend to my chickens and their coop. I wear the engagement ring and wedding band 24/7. Truly, I love the jewelry it is strong and gorgeous 😍.