ReadersFlix offers a vast collection of books across various genres, including Academics, Fiction, Non-fiction, Biographies, History, Religions, Self-Help, and Children's books. We also have an extensive selection of books in Management, Computers, Engineering, and Medical, as well as college and school reference books recommended by institutions nationwide. Additionally, we offer our books at affordable prices.
Readersflix (readersflix.com) has 9 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Books & Magazines · Coppell, Texas
Excellent
Books & Magazines · Richmond, Texas
Excellent
Books & Magazines · North Richland Hills, Texas
Excellent
Books & Magazines · The Woodlands, Texas
Excellent
Showing 6 reviews with 1 star · Clear filters
Gilbert G.
I ordered a hook that said was available and had a delivery date. After the funds were withdrawn from my account I received an email that the book was going to be delayed due to inventory. I can't seem to get a response back from "customer support", which is just an email. Very frustrating. Don't waste you money or your time ordering from this place just to save a little bit of money. Still dealing with this unresolved issue.
Chad
Would not recommend. Ordered placed. Stated 5-7 days for delivery. 17 days later still processing. Sent messages emails, no response. No way to call, just message or email. Terrible customer service experience.
Adrian
I had ordered a book from this website and I made the mistake of ordering the wrong year and I reached out to them and they said since I purchased the wrong year I need to paid again for the right year book, and that the only thing they could offer me was a 5% off on my next purchase. People stay away from this website.
Dan
Bought a book for $54 and said free shipping. UPS shows up with the book I already paid for and they want an additional $46! Messaged customer service no response.
Etaa
I ordered a book and choosed fast shipping for 12 dollars from 3 March And till now which 15 march I didn't receive my book nor they dont reply Waste of time Update : they have contacted me and tried their best to help me Good but I wish they would reply sooner Because I needed this book urgently 2nd update they didn't reply to me till now but when I wrote this review they replied. It seems like they care about their reputation more than their costumer service been 3 days and it's end of 19 of March and no reply. Just waste of time I'm so frustrated it's the second time they don't respond
Response from ReadersflixMar 15, 2025
Dear Customer, We apologize for the inconvenience. To assist you better, please provide your order ID and contact us through our official email address. We assure you a prompt resolution.
Patton G.
I attempted to make a purchase, but the discount code posted on Facebook didn't work. I reached out to the company multiple times via email...no response. Subsequently, I commented on one of its Facebook posts. Eventually the company responded to my negative comment. That didn't go well. The representative(s) who replied to my comment and who subsequently direct messaged with me didn't appear to have either read or comprehended my concerns and complaints (even though I had included screenshots of my email to them, the advertised code, the code not working on their website, and the item in the shopping cart on their site). They also didn't acknowledge or take ownership of any customer service failures. Basically they were tone deaf. That experience was mirrored in the subsequent emails I received. Over all, a frustrating and off-putting experience. How can you purchase a product from a company that can't provide even a minimal level of customer service - that lacks basic communication skills and can't read the room?