Reach Mobile Reviews | Read Customer Reviews of reachmobile.com

Reach MobileReviews of reachmobile.com

4.9499 reviews
Internet & Software
285 Billerica Road, Chelmsford, Massachusetts

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Reach Mobile

About Reach Mobile

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans

Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: reachmobile.com
Website: reachmobile.com
Category: Internet & Software
Location: Chelmsford, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reach Mobile reviews

Showing 465 reviews with 5 stars · Clear filters

David D.
Oct 3, 2020
Great customer service
Great customer service. Made it easy to switch from my old carrier.
Response from Reach MobileOct 4, 2020
The easier, the better! Happy it was a simple switch.
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Kristen H.
Oct 2, 2020
Happy new customer!
Recently switched to Reach mobile and I’ve have been very happy with the excellent customer service, great coverage and reliability, plus reasonable rates. Thank you Reach team!
Response from Reach MobileOct 4, 2020
Great to hear! Thanks for the sweet review :)
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Nitin J.
Sep 28, 2020
Helped me to activate phones through…
Helped me to activate phones through step by step instructions on live chat. There was a glitch in transfer and support rep took care of issue in real time. I've yet to take the SIM for test ride to check call coverage, quality, and LTE strength.
Response from Reach MobileSep 30, 2020
Nitin, thanks for the honest feedback! Yes, sometimes the port is not as seamless as we'd all like... but that's the #1 reason why we have REAL people helping you in REAL time :)
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Sam C.
Sep 16, 2020
The best cellular provider I have ever had!
Not only the best cellular provider I have ever had, but also one of the best-run and most customer-friendly companies I've ever encountered. Oh, and yes, they are on the Verizon network, but from what I have gathered, their cellular service is actually FASTER than what you would get with a comparably-priced Verizon pre-paid account! This is because they give you true 4G speed for the entire data package you purchase, whereas Verizon, during times of high network traffic, gives its prepaid customers' data a lower priority than that of its more expensive post-paid accounts. Anyway. Long story short: Really glad to have found Reach!
Response from Reach MobileSep 18, 2020
Sam, what a kind review! We're proud to hear that our customer-centric attitude really shines through! We're so glad you found us! <3
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Charles
Sep 10, 2020
Awesome service
Awesome service, don't like getting all the review emails.
Response from Reach MobileSep 10, 2020
Hey Charles! Noted. We'll remove ya from the emails but continue to provide you was awesome service :)
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Elaine
Sep 10, 2020
Very satisfied
I am very happy with my service and the great savings. Thx
Response from Reach MobileSep 10, 2020
We're glad to know that you're satisfied. Thanks for the kind words!
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Robert
Sep 10, 2020
Great service
Great service
Response from Reach MobileSep 10, 2020
Thanks for the review, Robert!
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K. A.
Sep 9, 2020
Simple-no nonsense
Simple-no nonsense, low rate because I don't use my phone like a teenager does. Great!
Response from Reach MobileSep 10, 2020
We're not into fluff and stuff. We're into transparency and simplicity. It's nice to know that you too have the same standards :) Thanks for being a Reach customer.
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