Reach Mobile Reviews | Read Customer Reviews of reachmobile.com

Reach MobileReviews of reachmobile.com

4.9499 reviews
Internet & Software
285 Billerica Road, Chelmsford, Massachusetts

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Reach Mobile

About Reach Mobile

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans

Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: reachmobile.com
Website: reachmobile.com
Category: Internet & Software
Location: Chelmsford, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reach Mobile reviews

Showing 465 reviews with 5 stars · Clear filters

Harry N.
Aug 2, 2021
Customer help
Anita helped me to activate my service and she was excellent and patient. Excellent customer support
Response from Reach MobileAug 4, 2021
Welcome to Reach, Harry! Glad Anita was able to help!
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Mary B.
Jul 31, 2021
The Reach CS was very professional and…
The Reach CS was very professional and knowledgeable.
Response from Reach MobileAug 4, 2021
Thanks so much!
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Gerald
Jul 30, 2021
Anita and Reetika both helped me at…
Anita and Reetika both helped me at different times and both were excellent.
Response from Reach MobileAug 4, 2021
Thank you for the feedback, Gerald!
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Carey
Jul 27, 2021
So glad I switched to Reach!
Changed from Verizon to Reach about a year ago. WAY cheaper. Can't tell the difference in connectivity, but I can in customer service. Reach is very quick to respond and very helpful. Customer service is excellent.
Response from Reach MobileAug 4, 2021
Happy anniversary, Carey! 🤩 Thanks for being with us and we hope you continue to love your service!
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Carlos B.
Jul 27, 2021
Very good customer service at a good price
Good price. Good connection. Good customer service. I could talk to a person over the phone. Also, very efficient chat available 24/7
Response from Reach MobileAug 4, 2021
Checking all the marks! Welcome aboard, Carlos!
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Turtlewax
Jul 24, 2021
Simple and it works
Simple and it works. No hassles, reasonable priced plans, great customer service. It is cell phone service done right.
Response from Reach MobileJul 27, 2021
That's the name of our 'game' - simple! Thanks for switching to Reach and for your review!
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Elaine Callahan H.
Jul 23, 2021
change of phones
I needed help setting up a new phone. it tood several days, but the reps were very patient with me. They had several approached to the problems I was having. I got everything set up perfectly. They were great!
Response from Reach MobileJul 27, 2021
We're happy that our team was able to successfully help resolve your issue. Thank you for the feedback, Elaine!
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Jan Steffen P.
Jul 22, 2021
Best decision ever to leave Verizon and…
Best decision ever to leave Verizon and come to reach. Costumer support replies within minutes, 5% or something like that goes to of my bill goes to charity. Exactly same coverage as Verizon but without the hassle. Thank you!
Response from Reach MobileJul 27, 2021
Thank YOU, Jan! <3
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