Reach Mobile Reviews | Read Customer Reviews of reachmobile.com

Reach MobileReviews of reachmobile.com

4.9499 reviews
Internet & Software
285 Billerica Road, Chelmsford, Massachusetts

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Reach Mobile

About Reach Mobile

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans

Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: reachmobile.com
Website: reachmobile.com
Category: Internet & Software
Location: Chelmsford, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reach Mobile reviews

Showing 465 reviews with 5 stars · Clear filters

Gail F.
Jan 6, 2022
Very helpful and clear in explanations
Very helpful and clear in explanations. Courteous and friendly. Thank you
Response from Reach MobileJan 10, 2022
Thank you, Gail!
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Doctor Mohamed H.
Dec 26, 2021
Good
One of the best furniture on the market
Response from Reach MobileDec 28, 2021
Hey Doc., we're a mobile service! :-)
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Whitney K.
Dec 25, 2021
Reetika helped us with a problem…
Reetika helped us with a problem activating our phones on Christmas Eve! Even though it was a live chat, it seemed like we were talking to a person on the phone. Later, she answered a second inquiry about billing. I am impressed with Reach Mobile so far! Thank you, Reetika for helping us have communication and a happier holiday as a result.
Response from Reach MobileDec 28, 2021
That is so awesome to hear and we are thrilled Reetika was able to make your holiday even brighter! Thank you for joining and we hope you continue to love your Reach service :-) Happy New Year!
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Jack
Dec 21, 2021
So glad to have found you guys
So glad to have found you guys. My wife was speaking with a lady friend a few days ago, and the other woman's connection kept dropping. My wife suggested that she try Reach Mobile. Is there a particular web address or online contact you would suggest to help an 80-year old get started with you?
Response from Reach MobileDec 21, 2021
Hey Jack -- thank you for your kind words and we appreciate you referring others to Reach! If she is interested, she can sign up at www.reachmobile.com, or she can give us a call at 844-445-3665 and we are more than happy to help her get started!
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Rufus M.
Dec 15, 2021
Reetika completely solved my problem in…
Reetika completely solved my problem in record time!
Response from Reach MobileDec 20, 2021
Awesome to hear! Thanks so much for the review, Rufus!
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Sam
Dec 12, 2021
So much better
After months of fighting with my previous carrier, Reach Mobile has been a breath of fresh air! Real people who don't run you around in circles at every opportunity is a very welcome change :) The fact that it costs half as much is just icing on the cake. Reach has a support team that actually provides support, in this day and age even, go figure.
Response from Reach MobileDec 14, 2021
We feel customers should love their mobile carrier -- and so glad you are experiencing that! Thank you for joining!
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LJ A.
Dec 7, 2021
Awesome customer service! Thank you Anita!
Spoke to Anita today on Reach Mobile, a couple of times. She was amazing. Very quick, efficient and super helpful! They have great customer service!
Response from Reach MobileDec 8, 2021
We appreciate the kind words, LJ! Thanks!
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Bob
Dec 7, 2021
Reach truly exceeded my expectations
Reach truly exceeded my expectations. I rarely write reviews but they merited this one.
Response from Reach MobileDec 8, 2021
Thank you so much, Bob!
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