RCN CapitalReviews of rcncapital.com

I've done refinancing a dozen of times. Here is my experience with RCN. This is the first time I dealt with RCN. RCN offered the lowest rate of all lenders I've contacted. However, RCN refused to lock the rate or provide a proper term sheet. RCN said "the rate is unlikely to change" and "the rate will only change if your [portfolio] appraisals will be off [from estimates I provided]". Since the US Fed was going to start raising the rates (it was January 2022), I thought it might be too good to be true and pressed for locking the rate, but RCN refused and - after reading not-totally-awful RCN reviews online - I figured let's give RCN a try given the RCN's multiple assurances. Another lender (LendingOne) I contacted did give me a proper term sheet and locked the rate. After finishing (and paying) for the portfolio appraisals (appraisal values came in close to the guestimates I initially provided) and all other paperwork, RCN said "the rates did go up" nearly 0.5%. Update 3/2/2022: RCN Capital CFO read this review and had our appraisal fees reimbursed. There was one more issue I did not mention - but I do now, after Googling California law. RCN Capital said we must obtain for each portfolio property for the entire amount of the loan, not just for the replacement cost (a fraction of the entire loan). We contacted about 5 insurance companies (Farmers, private) - they all refused. RCN eventually agreed to make an exception just for us. Later I found that it is illegal in California (our state) to "over-insure" real property mortgage loans, see California Civil Code section 2955.5 and California Insurance Code § 2051.5.

Eileen and CarolAnn we're an absolute pleasure to work with. They both took time to explain options and were very patient and understanding in walking me through a typically tough process. I will be doing business with RCN again, and it because of the exceptional service from these two! Robert D

Eileen is always very responsive and she provides accurate information that I can count on when dealing with my borrowers. She is a trusted resource and is one of the primary reasons I continue to work deals through RCN.

I've had great experiences working with Eileen Mazza @ RCN. Her knowledge and experience in the investing side of the business paired with RCN's variety of loan products tailored to the unique needs of real estate investors are invaluable, to say the least. Clear responsive communication and transparency all along the way have made for smooth transactions. I highly recommend Eileen @ RCN and look forward to working on many more deals in the future.

My experience working with RCN has been nothing short of spectacular. Professional on all levels with an efficiency that makes working on any deal seemless. My dealings with loan officer Eileen Mazza have been extraordinarily productive. Her work ethic is second to none and her knowledge has helped me in more ways than I can possibly count. Looking forward to working with her and RCN for the foreseeable future

Eileen and her team were very prompt and professional. Their communication was excellent! The loan process was smooth.

I had an issue with my appraisal. Dana and her team did what no other lender would do- assessed the asset in-depth, forestall the closing and make it all happen. The process was quick, efficient, and professional. You really can’t go wrong with RCN; they've gone above and beyond with sincerity, professionalism, and a strong work ethic. It's hard to imagine working with anyone else from here on out. Thank you Dana, Carol-ann, RCN!!

RCN was absolutely easy to work with. I did a cash out Refi with them. The process was check and easy. I believe I closed within 3 weeks. Serena was extremely knowledgeable and helpful. She was professional and went the extra mile to ensure I understood what we needed to make the deal work. I would recommend them 1000%!