Ritchie BrosReviews of rbauction.com

Aucun respect des clients leur seul but faire de frick. Et je ne vous parle même pas du matériel souvent inutilisable même en le payant 50% de ça valeur entre les frais de toute sorte etc il vous revient aussi cher que chez un marchand et en plus le matériel ne marche pas. Fuyez RB AUCTION

"FRAUDULENT MISREPRESENTATION – Deliberate Concealment of Safety Defects" Purchased a 2015 GMC Yukon XL Denali (Lot 592) from Edmonton auction on August 11, 2026. NO disclosure of mechanical defects before bidding. After sale, independent GMC inspection revealed: · Factory Magne-Ride suspension was DELIBERATELY DELETED · Fuse F24UA was REMOVED to hide warning lights and diagnostic codes · Multiple safety hazards: loose ball joints, missing stabilizer links, brake failure · Repair estimate: CAD $27,000 When presented with GMC report, Ritchie Bros. dismissed it as "normal wear and tear" and suggested I RECONSIGN the vehicle to another auction rather than take responsibility. This is unethical and dangerous. Other buyers: BE CAREFUL. This company has a pattern of concealing defects and refusing accountability .

Ritchie Brothers sold us a truck with a bad motor and transmission Alejandra the manager laughed and called the police when II asked for their help . How is this funny?

I was fully prepared to accept the updated Ritchie Bros. Terms of Sale — right up until point #7. That clause crosses a line. Ritchie Bros. now reserves the right to share my identity, my winning bids, and even my runner‑up bids with OEMs and dealers simply because I placed a bid on their platform. That is not required for auction operations, title transfer, tax compliance, or fraud prevention. It is a pure data‑monetization clause. I am a customer, not a lead to be packaged and sold. This goes far beyond normal auction terms, and it’s a deal breaker for me. I will no longer be shopping or purchasing anything from Ritchie Bros. until this clause is removed. If enough customers speak up, perhaps they will reconsider. Until then, I refuse to participate in a marketplace that treats bidder intent as a product.

to pay is difficult the time that it takes the money to post and be able to get a release ticket takes long. It's not like before covid we would buy and pay on the spot and you were able to get your equipment pick up. Before you pay and you can pick up ,sometimes I buy equipment as I need it for a job and need right then, but nearly take 3 days before it post and get a release ticket and if you hit the weekend for get, it goes till the next week.

They reused an old listing to sell me a car that was in significantly worse shape than advertised. Covered their butts by saying the description is only a guideline and it's as is. Buy with extreme caution only if you can inspect the items first.

Someone controls the prices; this is not an auction any more be careful people Junk equipment be careful buy some where else

The bidding is simple but dealing with any financing personal is horrible. They make no effort to resolve issues and actually hang up on people. We wanted a payoff letter and never received it. Do not use any of their banks worst company ever. Also you are expected to pay all interest for the entire life of the loan even if you are paying off within a year.