Razor EmporiumReviews of razoremporium.com

Very good support- a good compny

Decent products but God help you if you ever need customer service. They basically ignore you. I had an issue with my order, tried to contact them twice and all I got was crickets. I assume their messages go straight into the trash. If you have no issues with an order they’re great...if you need help, good luck with that!

I bought a straight razor asking if was honed. They responded yes. But it comes without box, instructions and almost of all completely dull and defective. The owner didn't give me any assitance and has the the courage to tell me to throw it in the garbage! The only offer he did was to change the razor but this would be happened to my charge because I am located outside the USA. He could have give assistance to try to let the razor works! But this man is a very not polite person and very indifferent to the customer just looking for his money! After my review I found in their site a review apparentely completely fake because it says the razor was good. But Rex Supply razor is completely not straight and with bevel not even. This is unfortunately the most difficult defect to hone a razor . The review was outrageuou because the man ( I would say the mand for the Company! Razor Emporium!) didn't know what has gone wrong with the razor. An even bevel is sign of a beginner in the construction of a straight razor! Same thing for the blade curved on tip and heel! doing the honing pratically impossible . Company Rex Supply didn't give me any assistance to let me tell me how to hone this defective razor! Don't buy from this Company if you want assistance and good razors! Davvero pessimi statene alla larga.

Very bad Company. Before buying a straight razor of Rex Supply I asked more times to them if it was honed.They said yes. The owner after sending me the straight razor no honing didn't anything to solve the problem. He was very rude with me in the messages letting me intend he didn't mind. Just said send me back the item. But I could'n because he didnt' want to give a mandatory data( the code number identificative of the Company). After insisting he give me the number but he insulted me saying now if is not ok for throw the razor in the garbage!!!! A very brutal and animal behaviour from this owner. He puts me in contact with the Company but they never wanted to put me in contact with a professional for honing the razor that was also defective!! ( too much!!! curved in the toe and the tip with big difficulties to hone like a standard razor almost straight in the blade) just offered to send back for honing but they never give me the contacts for doing that. These are the exacts word of this rude owner:"If this is not suffice, I am happy to refund your entire purchase and you can throw the razor in the garbage can." I have never received any money back as a refund from this man !!!!! It was fool and sounds very offensive to tell me to throw in the garbage and that he will refund the money. Knowing well he didn't intend to refund nothing but just said that for insulting me! This is a razor that costs 450,00$ customs taxes not included that I have paid. So my advice is this: stay away from this company