Carla S.
No response to "help" email.
I have tried twice to get a message to Sarah, with no response. I can't log in to my account. The log in page tells me there is no email address on file for that name. All I want is to get in and check my store!
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Carla S.
I have tried twice to get a message to Sarah, with no response. I can't log in to my account. The log in page tells me there is no email address on file for that name. All I want is to get in and check my store!
Margaret O.
Hi. This is the response that I got when I sent an email to maree Cambridge designs about the size of text when I printed out one of her patterns. If this is the professionalism of your subscribers then ...... She resorted to bully tactics to a paying customer Margaret Orr Absolutely untrue! I don’t set the print, Word Document does. I have literally thousands of patterns in my library and the print is exactly the same or smaller! I am sorry, but I have consulted several other designers and they have confirmed with me that my print is standard and that the issue is your printer font set incorrectly. I have quite bad short sightedness and with glasses, I can see just fine. I have sold over 5000 patterns and NO ONE has ever complained about the print size. Newspaper text is considerably smaller than my pattern text so how on earth do you read a newspaper? I have also been advised that you can increase the print font on your own printer so I suggest you consult someone to fix your printer for you as I am a pattern designer, not a tech advisor. I am absolutely astounded by your complaint when you presume to think the text size of my pattern on YOUR printer is my fault. Seriously! Now that is unacceptable! So again, I suggest you consult a tech expert and get your printer checked! Good day Sent from my iPhone Show trimmed content Sent from my iPhone Show trimmed content
Amy M.
So many patterns, usually reasonably priced and many free. Yes, some designers are newbies and their pattern instructions reflect that, but you can see the comments of other purchasers and their knitting notes, and you can message the designer. Easy to find yarns -- except trying to get info on a 50-year-old linen thread from a company that closed 40 years ago (I wasn't surprised). The needle inventory and yarn stash is nice, and it's handy to be able to access them and see what patterns I already have when tempted at the LYS.
Amand L.
Le mode de paiement est une plaie . Pas moyen de payer par CB , tout doit passer par PayPal , un système très discutable, surtout quand on a pas de compte . Même si vous cliquez sur paiement CB vous serez réfrigéré sur PayPal, c'est honteux .
DutchKiwi
I love Ravelry. It is the best place I know for knitters & crocheters to browse, get tips, get inspiration, buy patterns, see how other makers have got on with using a pattern, compare yarns etc. There are tons of forums and help groups and you can be as involved (or not involved) with other users as you like. Low key, tons of resources. Absolutely brilliant. As a place to buy patterns, it is much better than Etsy. 1. Once you purchase a pattern on Rav it goes in your library. If you try to buy again you get a message saying you have already purchased, asking if you want to buy it as a gift for someone else. Etsy doesn't warn you like this. Buying patterns on Rav feels like a genuine service for users. On Etsy it is of course just a business model. 2. You can leave reviews on Ravelry, but there is no pressure to do so, also, no rewards for doing so. It is up to you. This process is much less transparent on Etsy. 3. Your account is private on Rav. Not so on Etsy. 4. I have never seen a pirated pattern on Ravelry, but they are all over Etsy (not just with crochet and knitting patterns on Etsy, but with plenty of other things too). Etsy is a big company with very bad customer service. As a buyer you cannot flag up that someone is selling something they have not created. Only the original creater can do that. I have never had to do it but I am sure that on Ravelry if there was a problem with pirated patterns the Rav team would take action to check things out. Because.... 5. Ravelry team is small and dedicated. Really interested in their members. And in yarn!
CHOPIN
J'ai acheter un patron de tricot. Le pull est très complexe et le patron est misérable du point de vu des explications. 7.5 € à la poubelle. Et il est impossible de laisser un feedback. Ce qui s'apparente pour faux à des évaluations s'avèrent être le nombre total de personnes qui ont mis l'article dans leur favoris !!!. Une belle arnaque ce site .
SALE
Somehow they have 2 incorrect emails for me, and so i can't log in or change the email address. I have written more than 6 times (over 6 weeks) and the only response I get is to reply "above the line" of the email, which again, I have done about 5 times. I can't get to any of my saved patterns or projects, and clearly the company doesn't care. I don't want to sign up again, and lose everything I had before. Crummy customer service. I can't believe that someone on their staff can't help. It's terrible
Sharon D.
I have been trying for a month to either get my patterns or get my money back. They email me back but they don’t respond to my return email. Never again will I purchase from them.