Steve
Don't make the same mistake we did
Don't make the same mistake we did. Have Rausch Coleman correct ALL things BEFORE you close. From a positive, Chris and Renee are WONDERFUL. However, their hands are only bound by what RC dictates. It started off with our fence being warped (prior to closing). we mentioned this on our final walk through. After closing, a decision by RC and the fence builder was that the warpage was "within tolerance guidelines". HUH???? Six weeks after moving in, there was a bad storm and we had shingles come off. RC said this was wind damage and therefore not "warrantable". Again, HUH??? $375 cost to us. Our grass in our yard is "ATROCIOUS; HORRIBLE". I wish they would use the same grass as the nice plush green no weed grass everyone sees on Chapel Run, but they don't. In August, our AC went out. After waiting 3 days, a new motor (compressor, something) was replaced; but again, 6 months and a major unit goes out. Driveways being patched and not really repaired. Dead grass still being put down (again, right next door on our side yard). Now, we just found out that the home next door is for rent. We were told that RC wants a family community without revolving door renters, yet here we are right next door to such. Since RC Homes has so many clauses to get out of paying for things, maybe a clause stating that homes cannot be rented out for at least xxx years (2, 5, something). This would prevent investors from turning this into a revolving door community. We're happy with our home, just not sure how long we will stay here. But RC has taught us a valuable lesson with all the mishaps and deception we've seen. Just ask, ask, ask, before committing and save yourself some possible headaches in the future.