Rauschcolemanhomes.comReviews of rauschcolemanhomes.com

I have had an awful time getting support for issues with the house. It is problem after problem and no one gets back to me or tries to help at all. I don't need this, I should have bought from Lennar.

Rauschcolemanhomes did some very shoddy workmanship in Paragould, Arkansas. They put out beautiful misleading brochures with well built homes and beautiful green lawns. Finishing work was poorly done, no quality workmanship, but hopefully no major defects to this point. The worst part is that beautiful green grass soon died out with patchy dead spots. They laid the sod on top of construction debris - concrete and all. My son, a veteran, was relocating to Arkansas at the time and trusted the company due to their Christian reputation. Buyer beware; Lennar bought them out; not sure what it says about Lennar.

Don't make the same mistake we did. Have Rausch Coleman correct ALL things BEFORE you close. From a positive, Chris and Renee are WONDERFUL. However, their hands are only bound by what RC dictates. It started off with our fence being warped (prior to closing). we mentioned this on our final walk through. After closing, a decision by RC and the fence builder was that the warpage was "within tolerance guidelines". HUH???? Six weeks after moving in, there was a bad storm and we had shingles come off. RC said this was wind damage and therefore not "warrantable". Again, HUH??? $375 cost to us. Our grass in our yard is "ATROCIOUS; HORRIBLE". I wish they would use the same grass as the nice plush green no weed grass everyone sees on Chapel Run, but they don't. In August, our AC went out. After waiting 3 days, a new motor (compressor, something) was replaced; but again, 6 months and a major unit goes out. Driveways being patched and not really repaired. Dead grass still being put down (again, right next door on our side yard). Now, we just found out that the home next door is for rent. We were told that RC wants a family community without revolving door renters, yet here we are right next door to such. Since RC Homes has so many clauses to get out of paying for things, maybe a clause stating that homes cannot be rented out for at least xxx years (2, 5, something). This would prevent investors from turning this into a revolving door community. We're happy with our home, just not sure how long we will stay here. But RC has taught us a valuable lesson with all the mishaps and deception we've seen. Just ask, ask, ask, before committing and save yourself some possible headaches in the future.

My problem isn't with the house I bought, my problem is with the people who live on my street. First of all, the streets are very narrow and the house is set back only enough for two cars in the driveway. Several of my neighbors have 3 or 4 cars which means 2 of the cars get parked on the street. So my next door neighbors who don't speak English park 2 cars on the street. My neighbor across the street has 3 cars so his full size extended cab truck gets parked on the street which is across from my driveway making it very difficult to get out of my driveway. His next door neighbor has 2 big commercial vans which at least 1 of the gets parked on the street. He has party's almost every day and his guests park on the street. My other complaint is the party's and loud music. Most of my neighbors are Hispanic and boy do they like to party. I have to hear their music all weekend long and many times into the wee hours of the night. The home owners association won't enforce the rules. There is not suppose to be parking on the street or other any other behavior which disturbs your neighbors. I live in the FoxTail subdivision in Siloam Springs AR. I have only owned this house for a year but I'm going to have to sell and find a more peaceful and quiet place where I don't have to put up with all this nonsense. Don't move to Foxtail unless you love listening to someone else's music all day and all night and don't mind not being able to back out of your driveway. I can't wait to get out of here.

BEWARE! Unpainted walls, sloppy finishes, unleveled surfaces, caulking never applied IN THE BATHROOM, unleveled surfaces, cabinets damaged presumably from when they pushed in either the stove or microwave, holes in the ceiling, electrical issues, lights not working a couple weeks after closing, breakers that are ** INSTALLED OUTSIDE ** and cheaply done so it actually took out our TV and LazyBoy sofas when a storm came so we have to replace them - which is several thousands..... ZERO CUSTOMER SERVICE, TONS OF BROKEN PROMISES, lies about who works for them by way of repairs AND ELECTRICAL..... CHEAP Materials, SLOPPY finish, LACK of workmanship. I read another review where RC promises their employees all sorts of bonuses for completing XYZ before due dates - but you the customer will pay for it. That review also mentioned the employees NEVER got CASH bonus, they got some sort of game night out. don't buy..... think about it, then don't buy - just walk away. This was a horrid experience for us and WE WILL NEVER BUY ANOTHER RAUSCH HOME AGAIN

I totally regret buying this cheaply built home. I had a beautiful brick home I sold in Dallas and retired and moved to OKC. The realtor, Melissa from Copper Creek Realty, knew I wanted an all-brick home that was updated, and she totally pushed me into this cheaply new built that is bare bones, bare minimum so she could hurry up and make her commission. I probably won't even wait two years to sale this house and will just sale it what I bought it for and count my losses and move on. I don't even know if I can get what I paid for it at this point even after putting up a fence, window coverings and guttering. I kept telling the realtor I should just find a place to rent so that I would not settle for something I did not want and apparently, she knew the tactic that if she kept pushing, she would wear me down. I should have just fired her. I definitely do not recommend Melissa from Copper Creek Realty. Now on to the builder, when they showed me a house it had bigger windows and windows you could raise, so I signed the contract. The next day Sammy called me and said oh I'm sorry I showed you the wrong house and your house is going to be across the street, but it is exactly the same floor plan and same house but different color scheme. That was a flat out lie cause the windows in the living/dining areas are fixed and you cannot open them in the house I got. This is not the same house as the house across the street. The only thing better about this house is the lot. I like to raise my windows when the weather is nice and let the air in, but I can't do that in this house. They also don't even give you any ceiling fans so there is no air circulation at all. That's so messed up. I highly regret buying this house. I've only been here a little more than a month and I hate it. On the final walkthrough the two-way sewer pipes were still 2 feet tall at least, the red clay had not been power washed off the house and the yard was dead. The kitchen sink made a popping noise every time you turned on the water and they were like oh that's just air in the lines. They said they would cut the sewer pipes and power wash the house before I closed the next day, but they did not. When I closed and came to the house the sewer pipes and red clay was still on the house. I had to call the sales representative and the project managers almost every day until they came out to do what they said they would do before closing. When they did power wash my house, they damaged the siding on the ceiling of the back porch and when I called Sammy, he said that the siding isn't included in the warranty. I was like OMG your company is the one that damaged it. I finally got it fixed somewhat but it still is not straight. Sloppy work just like the house. The representative told me we didn't have to go through the HOA to put up a fence since they were still building in the community and that was a flat out lie. The HOA threatened me after I put up a fence without their permission. I ended up getting approved though. I highly would not recommend these homes to anyone. I'm so pissed. They knew I paid cash for this house, and they cut so many corners. I gave them a bad review on gosurvey.com too.

Cut corners, unfinished spaces, bare minimum additions…….I’m a first-time home buyer and I already know what builder I’ll never buy again.

I want to say how pleased I am and overly filled with Joy. Rausch Coleman made my dream of owning a home come true. From the 1st phone call with internet team. Talking with Ms.Tamecisha A, (Tuscaloosa Office), who had faith from the 1st time talking to me her warm personality, I knew I was in good hands. Trust the process she said. When I decide what area I wanted to be in she did a warm transfer to Elizabeth E (Odenville, AL). Mrs. Liz was super easy to talk to, very knowledgeable and brought my anxiety from 2000 to finish line of buying an home. When I tell you Mrs. Liz has held my hand throughout the whole process and made sure I was comfortable. when I had questions, they didn’t go unanswered. I thank the whole Rausch Coleman team for helping me.