Rattan Ebike StoreReviews of rattanebike.com

Shipping was fast, was easy to put together. Loved it so much ordered a second one. Had one small concern and customer service was able to help me figure it out.

I recently purchased two Rattan e-bikes, the LF Pro 750 and the LM Pro 750, and I must say, they have exceeded all my expectations! These electric bikes not only offer a smooth and enjoyable riding experience but are also packed with fun features that make every ride an adventure. One of the standout aspects of my experience with Rattan is their exceptional customer service. Whenever I had any questions about shipping or warranty, I simply contacted their customer service chat, and Leon, one of their helpful representatives, responded promptly to assist. This level of attentiveness and care truly sets Rattan apart from other brands I've dealt with in the past. It's a good purchase and I'm pleased with it.

I am absolutely thrilled with the bike's build quality—it's truly exceptional. The Pedal assist feature is incredibly powerful, maybe even a tad too much for my liking, but it certainly adds an extra oomph to my rides. And let me tell you, the throttle control is unbelievably smooth—it's like gliding on air. One thing I love about this bike is its feature-rich design that doesn't compromise on user-friendliness. It's so easy to navigate through all the cool functionalities it offers. Plus, when I switch to using it as a regular bicycle, it performs like a dream. The disk brakes are seriously strong, providing me with a sense of security and control. Admittedly, the bike's taller frame took me a little while to get used to in terms of handling, but once I found my groove, it became second nature. Just a word of advice, though—make sure to carefully inspect the package upon delivery, as the shipping company may not handle it with the same care and attention as the seller. Thankfully, the seller was incredibly helpful and responsive, making the overall experience even more enjoyable. All in all, I'm one satisfied customer, thoroughly impressed with this bike's quality and performance. It has exceeded my expectations in every way, and I can confidently say it's a purchase I won't regret.

After unpacking and assembling the Rattan Pathfinder, I am very pleased with my purchase. The design and construction of the bike is excellent. It was also well packed. The assembly instructions were fairly good. I had a little trouble figuring out how to orient the handlebar (I mounted it upside down) but otherwise the assembly was straightforward. This is my first ebike, though I have a mountain bike. The battery is huge. I was surprised how much it weighs. Took 3 to 4 hours to charge. The weight of the bike is high but it is built like a tank. Taking the battery out before transporting the bike will help. Took a quick spin. The big tires make for a nice ride. The handlebar controls are well laid out. The display is easy to read. And the app looks like it has some nice features. My only complaint is that the green paint is not available in the ST. My wife really wants a green step thru.

Esto es lo mejor k he comprado

Ordered online and got tracking information and received the bike within 5 days. boxed nicely, no damage to the box. Set up the bike in an hour. all good runs nicely. the battery charger port did not fit the battery. Contacted Rattan support via email and received a response, within 24hours, to send pictures of issue. I sent the pictures and got a reply from support, with a Fed X tracking number. The factory had used different size prongs in the port of the battery. Rattan sent the adapter and all is working good now. Note the phone number was not working. I have seen a lot of negative reviews, but this was not my experience. I am very happy with the bike performance and customer service provided by Rattan North America

Got the eBike a day early. Came completely packed in Styrofoam. It was 97% pre-assembled. Only had to unfold the eBike at its center, slide the handlebars and seat into their respective tubes. Unfold the pedals and that's it! The tires needed a little air, but still had enough in them to ride to the gas station and inflate the tires properly. The owners manual was highly vague. Not much help at all. I had to go online and surf the internet for the LCD control unit's manual. Was able to download it and then program the eBike. The control manual said the eBike is a level 3 unit and governed to 28 MPH. Well, I got mine up to 36.6 MPH going down a small hill! Wow! Such fun. I have almost a hundred miles on my I-PAS Rattan LM750 and enjoying every mile. This eBike meets or exceeds all expectations. I would recommend this eBike to any and everybody! You will not be bummed out. Cheers!

Bought mine(XL)on indegogo and got it in June. Over 400 miles no problems, awesome bike. Built like a tank