Rattan Ebike StoreReviews of rattanebike.com

Velo toujours pas recj

Die Verpackung war bereits geöffnet, und der Fahrrad korbe sind nicht dabei

Bad customer service and there factory doesn't have replacement parts ready. I had to wait for over 6 months for my parts and when I open the box, my cord goes into the motor was damage. Customer service representative inform me that they can't give me a replacement parts because there isnt in stock. What type of company that doesn't have parts available. I didnt even have this ebike for a year, most of the time I have this bike was waiting on parts. I dont recommend this company.

Otrzymałem rower po terminie dostawy, bez ładowarki ,nie moge sprawdzić czy wszystko działa bo akumulator jest pusty E-mail do nich nie dociera na reklamację nie ma odpowiedzi.Jak można się z wami kontaktować!?Wszelkie próby zawiodły!!

My son purchased a electric bike I sent a text on the 7 of the month it was never stop it came to my house on the 16 I refused it but I have yet to get my money seems a bit Ridiculous do believe I report this to the attorney general office if I don’t see my money real soon

Très mauvais service après vente…ma réclamation n’a eu aucun effet..! Surtout n’ayez pas problème à la réception de votre colis.. il faut tout regarder et serrer les visses de vos disques freins… très mécontents…!!!

I didn’t get the cycle and now you send me to rate it ? How should I rate it when don’t receive your cycle till date? And there is no updates regarding when I receive my cycle and nothing about it. Very poor customer service tbh……

Very poor, I bought a bicycle from Amazon and less than 4 months the bicycle stopped working, I took it at a repairer, the repairer told me it’s the display board, I ordered a display board costing 100€ these people keep me waiting after 2 weeks before shipping my order, when I contact them they don’t even attend to me like a customer, they don’t care, only the money they are interested in, can you imagine going to a month now I have not even received the order, very stupid company .