Rask AI empowers organizations to become scalable across languages and markets. From training programs and customer education to marketing, media, and internal communications, Rask combines AI-powered translation and review workflows to achieve maximum accuracy and minimize effort. We believe every organization already has people with valuable ideas worth sharing. Our role is to make those ideas accessible while preserving what makes them meaningful.Used by businesses of all sizes — from growing teams to enterprises — that seek to expand their global presence.
Rask AI (rask.ai) has 29 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
rask.ai
Website
rask.ai
Category
Internet & Software
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Stay Away from Rask. No response from Support. No ability to cancel your contract. I'll be happy to continue to write a one-star review each day until I get a response.
Response from Rask AIJun 14, 2026
We're sorry to hear this. Many customers choose Rask not only for localization quality but also for the responsiveness of our support team, so we're disappointed to hear we fell short in your case. We take feedback like this seriously and appreciate you bringing it to our attention.
TZ
Tony Z.
I Want to give zero star,they stole my…
I Want to give zero star,they stole my money $60 every month, I contact their service,NO ONE reply you!!!!!!!!!!!!!!!!!
Response from Rask AIJun 14, 2026
Tony, this review is difficult to read. We believe billing issues should be handled fairly and reasonably, and our team regularly works with customers to resolve them. Thank you for taking the time to share your experience.
YS
Youtube's Airgun C.
RASK AI fraudulently charging cancled account for Thousands of $$$!
I cancled my subscription before it ran out, for sure. Then about 4 months later they tried to charge my card for $1441.00. My original sub had been $582, and it was 100% cancled. These people are real life gangster mafia scammers straight up. So dirty!
Response from Rask AIJun 14, 2026
Hi Airgun,
Rask serves millions of users, and like any software company, we make mistakes. What we don't do is build a business around confusing billing or trapping customers in subscriptions.
In fact, we regularly issue refunds and spend a surprising amount of time helping customers resolve situations that many companies would simply close with a link to their terms.
LY
Luis Y A.
Pésima experiencia..Información no…
Pésima experiencia..Información no clara, te suscriben sin que te des cuenta de haberlo hecho, luego la calidad del servicio terrible me costo un montón editar un video y encima luego te ponen que si quieres sincronizar el habla tienes que pagar todavía más, al reclamarles una serie de circunstancias se limitan al mínimo...En definitiva ladrones y pésimo servicio
Response from Rask AIJun 14, 2026
Hola Luis y Alicia,
Rask es un producto complejo, y es evidente que no logramos establecer las expectativas correctas en su caso.
Funciones como lip-sync, traducción, clonación de voz y edición han evolucionado enormemente con el tiempo. Sin embargo, siempre hemos creído que los clientes deben entender claramente qué incluye su plan, qué funcionalidades están disponibles y qué pueden esperar del producto.
La experiencia que describen está lejos de ese estándar.
FK
Flemming K.
Warning
Warning: Useless Product and No Accountability from RASK
We had high expectations for RASK as our partner in our international expansion. We invested what was for us a significant amount of money in a software agreement, not to mention considerable internal resources and external subcontractors, to use their platform for translating our videos into six languages. Unfortunately, we encountered a series of serious issues.
A Product Full of Errors
From the very beginning, we faced countless technical issues that rendered the translations unusable. In some languages, up to 95% of the translated segments were incorrect! We repeatedly reported these problems to their support team and were consistently promised that updates would resolve them. However, the promised improvements never came.
Ruined Growth Plans and Significant Financial Losses
Due to RASK’s failures and their inability to deliver a functional product, we were forced to abandon or postpone our international expansion. This has had catastrophic financial consequences for our company, as we have wasted both time and money on a tool that simply does not work.
No Accountability – Just Contractual Evasions
When we finally requested a refund, we were met with a standard legal rejection, citing their contract, which they claim absolves them of any responsibility. But what good is a contract if the product does not deliver what was promised? We have attempted to engage in a real dialogue with them—even reaching out to their CEO—but have received no response.
Manipulated Reviews?
We also noticed that 84% of the reviews on Trustpilot rate RASK with just one star, highlighting that we are far from alone in our experience. The only 5-star review was written by an employee at RASK, which is not credible and creates a misleading image of the company.
Conclusion: Stay Away from RASK!
If you are considering using RASK, think twice. They sell a product that does not work, promise improvements that never come, and take no responsibility for the consequences their failures have on their customers.
We have lost a significant investment and potential revenue due to their shortcomings, and we want to warn others against ending up in the same situation.
Response from Rask AIMar 26, 2025
Thank you for sharing your feedback. Like we mentioned multiple times in our communication with you, we sincerely regret the challenges you've encountered and genuinely appreciate your openness throughout our conversations.
For visibility, we want to share our POV here: we carefully reviewed your situation and are committed to finding practical solutions. As previously communicated, we're offering several resolution options, including restoring your full quota of minutes and extending your account validity by 12 months, alongside dedicated hands-on support to optimize your future experience.
We hope this demonstrates our good faith and willingness to rebuild your trust, and we look forward to working with you on your localization project and making sure it's successful.
DK
David K.
"I am very disappointed with the…
"I am very disappointed with the quality. Even though you pay a subscription of $60 per month, almost all features have to be purchased separately, such as different languages or lip synchronization. To me, this is a scam site, so stay away – it's not worth the money."
Response from Rask AIMar 26, 2025
Thank you for sharing your feedback, David.
We regret that your experience did not meet your expectations. Our subscription covers core features, with additional advanced options available separately to provide flexibility based on individual needs, and it is clearly communicated on our pricing page. Dubbing to 135 languages we support is offered across all of our plans.
We’d appreciate an opportunity to clarify this further and help you find the right solution. Please reach out directly, and our team will be happy to assist you.
MA
M.A
It's slowly enough
It's slowly enough. I've been working with it for weeks and recently the lip sync isn't working properly and I haven't had any help for almost a week. My plan will soon run out with all the minutes that I couldn't use because of it. I paid several hundred dollars! Please help me!
Response from Rask AIJun 14, 2026
Hi M.A.,
Looking back, we should have handled this situation much better.
Your concern centered around a lip-sync issue that remained unresolved for too long, and we did a poor job communicating what would happen to your available minutes while the issue was being addressed.
Since then, both our lip-sync technology and our support processes have improved significantly, but your experience remains an important reminder of the standard we expect from ourselves.
JG
Jurgen G.
A quick money grab.
A quick money grab.
With every new technology, we see the same pattern emerging. Just as altcoins and Bitcoin grew extremely popular, many people started services aimed at making an (easy) buck.
Some have good intentions; others, not so much.
The AI world faces the same issue. It's becoming more challenging to find decent services, which is why I feel compelled to warn about this one.
It's not that good.
It's expensive for what you get.
This might be fine on its own, but the real problem is that they are not responding to my question about whether I could receive a refund after being accidentally subscribed for another month.
I needed this subpar service only once and paid $150 for a month. Unfortunately, due to my own mistake, I didn’t immediately unsubscribe.
After seeing yet another $150 charged to my credit card, I contacted their support. Multiple times. I never received an answer—not even a "sorry, we can't refund." And just for this, they deserve a one-star rating.
So instead of replying to my email they do reply to this review almost two years later.
As to any other comment here. This does not solve my problem -at all-.
Response from Rask AIJun 14, 2026
Hi Jurgen,
Over the past two years, we have significantly expanded our support team and customer operations. Questions about subscriptions, renewals, and refunds are among the highest-priority issues we handle.
The experience described in this review does not reflect the level of responsiveness we work hard to provide today.