Jodi H.
Great product and exceptional customer service!
My husband and I purchased two radios to ensure that when taking biking trips or any other kind of vacation or getaway that we were able to quickly and easily contact each other. We had an issue with one of the batteries and contacted customer service which put us in touch with a representative named Jared. Not only did he respond immediately, but continued to converse with us on a very personal basis to ensure that our issue have been resolved. As of yet we have not received the new battery but we assume that once received all will work perfectly with our new radios and we look forward to using them! We appreciate everything Jared did for us and his prompt and courteous attention to our concerns. The company is extremely lucky to have him as part of their team and we look forward to any potential future contact we may need to have with Jared and with Rapid Radios! We highly recommend this company and Jared as a representative to anyone considering the purchase of Rapid Radios for their personal use!
Response from Rapid RadiosSep 16, 2026
Thank you so much for your wonderful and thoughtful review! We're thrilled to hear you and your husband chose Rapid Radios to help you stay connected on your biking trips and future vacations and getaways. We're especially glad Jared was able to respond so quickly and provide such personal, attentive support while working through the battery issue with you. Making sure our customers feel heard, supported, and confident that their concerns are being taken care of is something we take great pride in. We'll be sure to share your kind words with Jared—he'll truly appreciate the recognition! We hope your replacement battery arrives soon and that you enjoy putting your new radios to use on all your upcoming adventures. Thank you for recommending Rapid Radios and for trusting us to help keep you connected! -The Rapid Radios Team


