rapidlocksmithservices.comReviews of rapidlocksmithservices.com

Absolutely disgraceful. In my opinion, this company has completely ripped off my 80-year-old mum. I would strongly urge people to stay well away from Rapid Locksmith Services Ltd. On 16 September 2026, they attended my mum's property because she needed a lock opened. No price was given over the phone. When the locksmith arrived, I understand he initially quoted approximately £350. However, after drilling out the existing lock, the price suddenly escalated to around £750! For reasons we still don't understand, he eventually charged her £699. The invoice includes £226 for drilling the lock, £396 for a supposedly "high-security" replacement lock, £72 for fitting it and another £55 for the emergency call-out. I subsequently contacted another professional locksmith, who was appalled. He advised that drilling the lock should not have been necessary, that the replacement was nothing special and that the lock itself was worth no more than approximately £40. He estimated he would have charged around £95 for the job. This is the sort of practice that gives the locksmith industry a terrible reputation. Quote one price, drill out the lock, then dramatically increase the bill when the customer is in a vulnerable position. My mum is in her 80s. She trusted someone who came to her home to help her, and instead ended up paying an extortionate £699. I consider this an absolute rip-off, and I will be reporting the experience to the Master Locksmiths Association and Trading Standards. **PLEASE AVOID THIS COMPANY. Do your research and use a reputable, independently recommended locksmith instead.**

Scammers!! Quoted £49 for a simple procedure but if more involved due my key getting stuck in the lock there would more costs incurred. The locksmith fiddled and said he could not get the broken key out as too far in and I needed a new lock, he first said 5 keys then it was 3 keys, he didn’t give me a straight answer on the cost and said it’s only x for the new lock and then handed me a bill for £463! Scamming people when they are vulnerable and in a difficult stressful situation. Tried calling the company the next morning on a number that comes up as suspected scam to be told to ‘shut up’ and thd phone cut off, tried calling back and the phone isn’t available, I contacted the actual locksmith sent who also cut the call off. Absolutely disgraceful! I have taken this matter further and it is being investigated by my bank and CA Bureau.

My wife was in a rush and the guy was reassuring and pleasant etc but then charged her £534 including £296 to drill the door. It was only when she got back and processed it all that we realised she had been had. Average prices for replacing a lock are way below this. Avoid.

I would strongly advise avoiding this locksmith. Before booking, I specifically asked how much it would cost and was told £50. When the locksmith arrived, he immediately said he wanted £190 to drill a hole in my door. When I refused, he suddenly changed his story and said that for £100 he might be able to unlock it without drilling. After I declined that as well, I was then charged £60 just for the call-out. I understand that a call-out fee can be reasonable, but the pricing felt misleading from the start. If the type of lock affects the cost so much, why not ask for a photo beforehand? That way, the locksmith knows what they’re dealing with, and the customer knows what to expect instead of being hit with unexpected price changes at the door. To make matters worse, both the person on the phone and the locksmith who attended were extremely rude and unprofessional throughout the whole interaction. I was already in a stressful situation, and instead of helping, it felt like they were trying to take advantage of it and squeeze as much money out of me as possible. Looking at other reviews afterwards, I’m genuinely relieved I didn’t agree to the work. Based on what I’ve since read, I feel like I could have ended up paying far more. Based on my experience, I would not recommend this company.

Beware! I was locked out today and called this company in desperation. They charged me a staggering £650, including £350 for a lock that retails for less than £100. They clearly took advantage of my vulnerable situation. Don't make the same mistake I did, always ask for a quote upfront and shop around, even in an emergency.

They are totally scammers they should not operate Was completely ripped off - was told false infomation, was quoted one price then charged another - do not reccomend-

Was completely ripped off - was told false infomation, was quoted one price then charged another - do not reccomend- was charged £850 to change 2 locks! Was told another lock keys could not be cut and it would be £600 for a new lock but keys were cut for £34 per key. Avoid.

I contacted this company but apparently they are not legitimate and they use this name to take payments, the real company is based outside of London. Their advert was under a different name and I needed to repair my door which would not lock properly, I was quoted a call out fee of £49 when I asked for a receipt I was told it would be sent via email when it came they had charged me £180, I phoned them to find out why the amount was different and to give me a break down, he was evasive in his reply and put the phone down, do not use their services,