Jason D.
Will not honor 30-day guarantee
This company has low moral fiber. First their product does not work well. They advertise that you can replace other more expensive services, which is not correct. The product is half baked. However, Sam Frost, the CEO, offers a 30 day money back guarantee, so we tried it. When it came time to ask for a refund well within the 30 days, Jaymee from support promised it will happen soon. It never did. We emailed multiple times asking for resolution. They quit talking to us. Finally had to file a Credit Card dispute which we won. The owner, has had multiple other disputes filed and similar behavior. On social media, others have mentioned this issue, and there are numerous excuses such as "I was sick", and multiple other inappropriate excuses for a business. Feels like a scam company to me or one of low moral fiber at best.



