RankScoreReviews of rankscore.co

It doesn't live up to their advertisements and then radio silence upon requesting a refund. I have contacted them several times with no response. I have since filed a

I purchased this software for $398 on 9 July 2026, after being reassured that it came with a 30-day money-back guarantee. On 20 July, just 11 days after purchasing, I requested a full refund. Since then, I have been repeatedly told that the refund is being processed. I was even given escalation reference 5a3f74ff and told that someone from the team would contact me directly that day. Nobody did. I have now chased this refund for weeks by email, through their website chatbot, Facebook and LinkedIn. A couple of weeks ago I received yet another apology saying: “I’ve followed up with our billing team again regarding the full $398 refund and have asked them to prioritise it.” They also said they did not want to give me “another empty promise” and that they would personally keep an eye on it. Yet here we are, and I still have **no refund**. What makes this particularly frustrating is that they have never disputed that I requested the refund within the 30-day guarantee period. They have repeatedly acknowledged that the refund is due, but it simply has not been paid. A money-back guarantee means very little if a customer has to spend weeks chasing a refund that the company has already agreed to provide. Based on my experience, I would be extremely cautious about purchasing from this company if the refund guarantee is important to you.

Very disappointing experience. I would not recommend RankScore. I purchased RankScore expecting a product and level of support that matched what was advertised. Unfortunately, I’ve had nothing but problems. The biggest issue for me is the complete lack of customer service. I have sent multiple emails explaining the problems and asking for help, but I have received no proper response. I even tried contacting them through Facebook because I wasn’t getting anywhere by email, and that got me nowhere either. When a customer has paid for a product and is experiencing problems, the very least you expect is for the company to communicate with you. It has now reached the point where I’ve had to contact my credit card company regarding the payment because I cannot get RankScore to properly respond to me or resolve the situation directly. Based on my experience, I would strongly advise anyone considering RankScore to think very carefully before purchasing. A product is only as good as the company standing behind it, and when something goes wrong, you need to know somebody will actually answer you. I certainly would not purchase from them again.

Would not buy anything from these people. Have been trying to get a refund from them for 6 months now and they keep saying I am going to get it but no refund yet. Run the other way as fast as you can.

I purchased two packages that I didn't realize were separate, paying just under $400. I tried the product but was extremely dissapointed as it didn't pull recent and relevant information from my website. It pulled info that was months old. I couldn't cancel on my own, had to send an email and cancelled it immediately. That was over 3 months ago and I've been going back and forth with their customer service to get my refund. They keep promising me it's coming, then trying to convince me back on the platform. It's ridiculous that it's taking this long.

platform is pretty far to be finished, and totally far from the advertised. sent them a message (actually three messages) for account cancellation and for refund, and other than promises and requests to wait for the next version, and the following version, etc, I'm not getting my refund and they have not cancelled my account after forty some days. opened a case in PayPal, hopefully getting back my money, since I really do not want their platform, I do not want their articles, linkartemis found zero linking opportunities, etc. etc. the worst part is their average response time is around 7 days (Joyce) beside web chat doesn't even send my messages. also, PayPal case is open since August 1, and they do not care about that, never replied to that either.

this sam frost is a scammer. buyers beware. he will take your money and never give refund. Theif

I placed an order with RankScore believing I was purchasing full lifetime access. Only after placing the order was I informed that the licence was limited to a single website. This was not clear on the offer page before purchase, something RankScore subsequently acknowledged in their response to me. I manage multiple websites, so a licence restricted to one website was of little use to me. I therefore requested a refund immediately. I was then contacted several times with different offers to encourage me to keep the software. I politely declined each offer and repeatedly confirmed that I simply wanted a refund. Despite several requests and follow-up emails, the refund has still not been processed, and I have now had to raise a dispute with my bank to recover the payment. The software itself may well be fine, but unfortunately my experience of the sales and after-sales process has not.