Dat G.
RAMShard customer service is outstanding.
I was looking to get a Minecraft server for my friends and family. I don't know anything about servers or setting one up. I watched a bunch of youtube videos regarding which servers were the best. I read a bunch of reviews and went to a few server hosting sites. I asked them all the same questions. RAMShard representative got back to me quickly and answered all my questions. Kevin even suggested things to help me and my friends do to have a more enjoyable experience. RAMShard is not the cheapest but their people seems to know what they're doing. Also they truly wanted to help me even if I wasn't going to sign up with them. As you know there are so many Minecraft server hosting sites out there but RAMShard seems to be head and shoulder above them all. At this time I chose not to go with any server because my friends and I found a way to continue to play and enjoy Minecraft without a server. However when our numbers increase we'll definitely go with RAMShard with our server needs.
Response from RAMShardMay 25, 2020
Hey there, Thanks for taking the time to leave a review. We are so happy to hear that you have had such an amazing experience with our customer service. We are very pleased to hear that our staff was able to answer all your questions in a timely fashion. We are also glad to hear that you will be using our hosting when your community needs a server.